Mgt 307 Week 1

977 Words4 Pages
Organizational Behavior Terminology and Concepts How employees behave at a company is a direct representation of what is going on in the organization. Organizational behavior promotes organizational culture. A diverse staff can provide a solid team of people who are strong in various skills. Executive level management sets the tone first by providing mission statements of the organization, area, and even department. This is communicated down to the employees to set the standard for what is expected. Together, these functions can set the success level of a company. Culture and Behavior An organization is consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals (Robbins & Judge, 2009, p. 6). Organizations can have several different purposes. Some are for profit and are in business to make money while others are non-profit and their primary focus is to meet a need. Almost all organizations have both vision and mission statements which are typically written by executive level managers. Leaders should set the tone for the culture of the organization as well. Organizational culture is “a shared set of beliefs and values within an organization” (Schermerhorn, Hunt, & Osborn, 2008, p. 11). There are two types of environments in an organization: internal and external. The internal environment is shaped by how the employees treat each other and can be a direct result of the culture. The external environment includes the employees and customers. Both environments are imperative to the success of the organization. The culture will set the tone and leaders who encourage teamwork are more successful. A negative culture can cause devastation to a company. Here is where the leaders’ skills with conflict resolution are vital. Organizational behavior is defined as “the study of
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