Managing Communications Knowledge

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RDI/EDEXCEL Level 4 BTEC Higher Nationals Programme: Business Management Module : Managing Communication, Knowledge and Information (MCKI) Assignment Date for Submission: 19th August 2013 The submission portal on ilearn will close at 23.59 (BST) on 19th August 2013 Assessor : Paula Reilly Assignment Task: The assignment is in two parts: PART A - You are required to attend a Live online discussion session with your tutor and up to two other students (max 3 students per session) to respond to the PART A tasks detailed below. PART B – You are required to produce a written piece of work, to answer the PART B tasks detailed below. PART A - Online Discussion Consider the following tasks and prepare notes that will enable you to contribute to an online discussion session based on this module. - Identify 3 (three) different operational or day-to-day business objectives for an organisation of your choice and briefly outline the different knowledge / information requirements (including types and sources of information) of each one. (1.1, 1.2, 1.3) - Select ONE of the operational objectives and describe how it contributes to the organisations overall objectives. (1.4) For the ONE objective that you have selected: - Identify the stakeholders in the objective and describe how you would / could make contact and involve them in the achievement / decision making process of the objective. (2.1, 2.2, 2.3) - Comment on how you might improve your own communication skills / personal networking opportunities within the organisation. (2.4, 3.4) PART B – Written Tasks - Consider the existing communications processes within your chosen organisation and recommend 1 (one) improvement that could be made to the communications process and outline how this improvement could be implemented. (3.1, 3.2, 3.3) - Using a diagram describe the existing approach to the collection, formatting,
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