On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client. This could be the counsellor struggling to show acceptance to the client as they are discussing a belief with the opposite opinions of the counsellor. Transference and counter transference (where the client or counsellor see traits of individuals personal to them for various reasons and experience conscious or unconscious feelings towards the other) is also a problem are in counselling which continuous training and supervision sessions are needed to reflect on and discuss supported clients. This is a chance for the counsellor to discuss and reflect on their work with a supervisor. An opportunity to explore feelings, prejudges or develop self-awareness is essential to empower the counsellor to support their clients safely, positively and
While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively. It is important that service users trust the service providers because the service user may not take the service providers advice with could be potentially dangerous or even life threatening. Some conditions, such as having a stroke, being depressed or having other mental health problems may affect an individual’s ability to communicate, because they affect the person’s
Why it is so important to respond to an individual's reactions when communicating in dementia care Responding to individual's verbal and non verbal reactions adequately is important because this way we promote quality of services, create trust and feeling of empathy and and are able apply organisation's equality and diversity policies. In order to achieve above mentioned goals, firstly we have to decode individual's verbal or non verbal message. Failing to do so we risk to cause confusion, misunderstandings or leave the service user with anxiety, frustration or bad feelings. In this report I will give several examples from my own and my colleagues practice. My colleague worked with a man who had a very poor speech following a stroke.
1.3 Analyse the barriers and challenges to communication within own job role The barriers and challenges of communication within my role could be • a break down of communication (lack of understanding) • lack of message clarity • distractions • Distance – and resources not working effectively. Communication within my role is extremely important this can work as a relationship building skill to perform basic levels of management to effectively lead and manage a team, the general social care code of practice states that communication should be open, accurate, appropriate and conducted in an appropriate way, by communicating this way and leading by example staff members will gain trust and confidence. Barriers could be communications were abbreviations are being used and others do not understand, Slang or Jargon is being used within the environment
Describe how to empower people who use services when providing practical care. Task 1 Empowerment: Empowerment means allowing individuals to make their own decisions for themselves as long as the decisions the individuals are safe and will not cause harm to them or others, empowerment also means allowing individuals to have as much control over their own lives. If individuals are not empowered by the practitioners caring for them then individuals would feel upset, distressed and useless because they are not making decisions for themselves and things are being done for them without their consent which can also cause the individuals to become angry or withdrawn. It also makes individuals feel that they are not being respected by the practitioners. Practitioners can empower service users who use the service by doing the following: 1.
This helps reduce the possibility of mistakes being made in the service users care and ensuring the correct care is given. It is important to work as a team with your colleagues, so that you all work to achieve the same goals and results. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the service users reactions when communicating as it informs me as to how they are feeling at the time. They may be upset, or confused, and not understanding what is being said and need comfort and reassurance, they may be angry, and need time to "cool down". As a care worker, it is my responsibility to
For example information should not be given out to anyone who isn’t involved. Staff must get the consent of anyone’s information they need to share. Staff needs to make sure that the correct information is accessible for those who need to know, it is important. Legal requirements and codes of practice are also beneficial as they help keep a balanced relationship between the workers and service users. They also may obstruct the amount of support given to a specific client and this could be due to health and safety or not meeting the legal
If a patient needs treatment but they are not covered, that may motivate a counselor to place an incorrect billing code on an invoice to get paid for an non-covered service. While the counselor may believe this to be the best thing for the client, it is not ethically or legally allowed. This behavior actually hurts the industry as more regulation will be placed upon the counselor who will have to take more time to prove their compliance. That time they are using to prove compliance is time they are not seeing clients or generating revenue. One aspect of counseling that is very helpful is the licensure that is granted to counselors by the state.
It is essential for a care worker to make sure that the service user can confide in them and trust them. Personal information is also seen as the property of a person. The consequences of breaking confidentiality Breaking confidentiality can affect a person greatly. He or she might not want anyone else to what they told the
It affects own work role because carers have to adapt to each and every client’s needs. 2.1 Describe dilemmas that may arise between the duty of care and an individual rights. The dilemma that can arise is when a client is very proud and doesn’t want to undergo any personal care by carers, so they refuse and that causes a problem because it is the carers duty to ensure clients are washed and well presentable to their liking. Also if a service user wants to go shopping and it is not in the care plan and they don’t normally go out alone it will cause a dilemma, you will need to speak to a team leader for advice on what to do. 2.2 Explain where to get additional support and advice about how to resolve such dilemmas.