Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
Working in the Health and Social Care industry I think the most important thing is the service users and our health and social care workers and their happiness. The more I reflect and enhance my own knowledge the more effective the learning and training will be. We also have to take responsibility for our own behaviour on people that we manage and train and encourage them to show positive behaviour too. 1.2 – Analyse potential barriers to professional development There are a number of barriers within my role. Once the barriers have been identified I should look to overcome these.
If the individual feels rushed, they may become agitated or restricted and not therefore understand clearly. They may ‘give up’ if they feel under pressure. • Eye contact and visibility, body language. Much of communication is visible. If a person can have eye contact with you and pick up o body language and other visual cues it will help their understanding and communication.
Effective communication can help promote and create a positive working environment. Effect communication is a two-way process. When working in care I will need to be able to communicate with a wide variety of people, from all walks of life. Communication is important as it can have an effect on the service within an adult care setting. Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting.
CU2650 Support Individuals with Specific Communication Needs Task link to LO 1 Assessment Criteria 1.1, 1.2, 1.3, 1.4 LO 5, Assessment Criteria 5.1, 5.2, 5.3 Assessment Criteria Answers 1.1 Explain the importance of meeting an communication needs People communicate to express their needs ,feeling, moods like happiness, sadness, ,hunger and thirsty, also to have a social interaction with other people. They also communicate to obtain information and get support. Mrs G, due to serious hearing problems it’s very difficult for staff to communicate with her. She has a very good sight and is very capable of expressing her needs and wishes. When I was trying to communicate with Mrs G, I first gained her attention by calling out her name.
Use our body language and gestures to show that we are listening and interesting to the topic. For example, smile and use other facial expression to convey our attention. Also encourage speaker to continue with small comments like “Yes” and ask questions to clarify certain points if necessary. However, try not to judge based on our thinking. Interrupting is a waste of time.
Use and Develop Systems that Promote Communication. The range of groups and individuals whose communication needs must be addressed in my job role is wide, and includes: * Service users * Families and friends * Advocates * Colleagues * CQC * Health professionals * Social services. Effective communication in care settings helps both care workers and people who use care services to form good relationships and to work well together. People communicate most effectively when they: * Feel relaxed. * Are able to empathise with the other person.
A person’s ability to participate in the culture of the past has relied heavily on his or her ability to read or write. A poorly constructed tweet imitates a poorly created thought. In most jobs, the ability to write has and remains an important skill. It separates the worker from the boss who can leave instructions and count on those things being done. He basically is saying that an employee who can write accurately is more valuable and promotable than one whose unclear text is likely to create a misunderstanding, problem, and
When communicating with service users, families and outside agency’s I use a wide range of communication methods including total communication aids to collate as much information as possible so that I can prepare the best care package for the individual and so the support team have all the information they need. This helps me keep up a good standard of communication skills and methods within my job role, this also enables me to keep up good positive rapports and relationships whilst building a trust with each individual that I work with. All though I use a range of communication methods I find that the most useful
By working together the outcomes for the young people in my care will be better than it would otherwise by working alone. This would include active involvement and sharing of care decisions. The staff can share and agree on the aims and processes of what is to be achieved and to come to mutual understanding of any disagreements with decisions that are to be made. There always needs to be clear communication, openness and honesty, trust and respect for all care staff working with the young people to ensure that the best outcomes are made for the young people