Chapter 9 Post-Quiz Key 2. A major mechanism for developing teamwork is _____. A. frequent informal communication among group members 4. An important part of open-book management is to _____. A. help all employees understand the company’s business goals 6.
Grace has a lot of way to walk in order to become in a great leader. First of all, I believe she should work in her self-confidence. At some point, I felt she was about to give up trying to lead her own friends because she felt they didn't respect her as a boss. That’s also an immature reaction. Talking about some skills, she need to learns how to differentiate between knowing her coworkers' feelings and control them so the work environment is not affected with the external situation.
UNDERSTANDING LEADERSHIP Understand Leadership Styles Describe factors that will influence the choice of leadership styles or behaviours in workplace situations To enable understanding of factors influencing the choice of leadership styles and behaviours I considered Situational Leadership and will link this to my own workplace experiences. Situational Leadership covers 4 styles of leadership, directing, coaching, supporting and delegating and two types of behaviour being amount of direction and/or support employee needs when carrying out tasks. It also depends on employees’ competence and commitment of which there are 4 levels. Competence depends on employees experience/knowledge/training for any given task and commitment can be measured by the enthusiasm/motivation of the employee. The 4 leadership styles are linked to 4 levels of employee competence/commitment as follows.
S2 – Selling / Coaching – The leader still defines roles and tasks, but seeks ideas and suggestions from the worker. Decisions remain the leaders but communication is much more two-way. This style is used in situations where a worker has some competence but lacks commitment. The worker may need direction and supervision because they are still relatively inexperienced. They also need support and praise to build their self-esteem and involvement in decision-making to restore their commitment.
Leadership and Teamwork in the Public Services. P1 Authoritarian- This style is used when leaders want their employees to do something, they tell them how they want it done and how they want it accomplished, without getting advice of their followers. This style is more of a bossing around and unprofessional style. Democratic-This style is used when leaders want to include one or more employees in the decision making it is not a sign of weakness, it is so that the employees will be more confident with their own ideas and decision making. Decision making with your employees will let them gain respect for the leader and become more determined.
For example; operations such as drug raids are planned democratically beforehand, but when the plan is put into practice or action the leader will be authoritarian as there is no time for discussion. Authoritarian leaders maintain order and discipline, making this style effective. The style also makes decision making and arrangement quick and efficient, and helps large scale co-ordination. The down side to using this leadership type is that the team don’t develop initiative and less responsibility for their actions as they rely on the leader. There is usually a low staff morale, meaning poor performance and high staff turnover.
Even if these views or ideas are beneficial to the team. Employees are not allowed to criticise or question the way in which the leader gets things done. Employees will be expected to obey orders without being given an explanation. A manager working with this style of management will motivate staff by creating a structured set of rewards and punishments. (essortment.com, 2011) The advantage of working with this style is that
Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product of service, as well as many other areas. ------------------------------------------------- PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities. [1] Performance management is the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. Performance management is a whole work system that begins when a job is defined as needed.
With his type of leadership the leader shows concern for his employee’s workers and he gets back the complete trust and loyalty of his staff. (Erben and Guneser, Gul and Ayse). This would have been the preferred leadership style in this case for this particular problem highlighted and he was initially too focused as a formal leader. Sensemaking and Resilience Questioning “Common sense is not so common.” (Voltaire) So what is sensemaking and common sense exactly? “ Sensemaking is what it says it is , namely , making something sensible ( Weick 1995) and that it is it is not only applied to using the information “meaningful lived experience” but also applying making decisions to be made for the future not only relying on experience.
"Understand The Importance Of Leadership Styles And Behaviour Management Essay Hersey and Blanchard developed a Situational Leadership Model of management and leadership styles in order to present the ideal progression of a team from immaturity (stage 1) through to maturity (stage 4) during which management and leadership style progresses from directing(1), through the stages of increased management involvement of coaching (2) and supporting(3) to the final stage where the manager becomes relatively removed – delegating (4). This is the point at which the team is almost self-sufficient and possibly contains at least one managerial/leadership successor. I have applied a Hersey-Blanchard type questionnaire to determine my own leadership style. The analysis of the responses showed that I have a slight tendency to be directing above supporting and delegating with a lesser inclination towards a coaching style of management. Four situations where different leadership styles would be appropriate for your team Directing style – this is generally applied when staff in the team are highly motivated to do their work but do not have much experience.