R. Wayne Pace found three key elements helped company’s structure successful policies: creating the system, maintaining the system, and improving the system (Pace, 2012). In my opinion, I believe it is valuable to use this element with creating policies and procedures. Following these elements will provide the company with a guideline that all employees should follow. It will create policies that management can use uphold decision, and provide insight on what works, what does not, and where improvements needs to be made. WHAT ARE POLICIES AND
After careful consideration of possible options three viable options are highlighted that I feel would maintain the trust and our reputation with our customers. 1. Remake the whistle in question and repackage the entire collection 2. Remove the whistle and ship the collection with a replacement toy 3. Keep the whistle included but add a separate replacement Any solution that we choose should consider the highest customer satisfaction and thus provide our customers with the care, consideration, and ultimately value that they have come to rely on our company to provide.
University of Phoenix Material Employee Portfolio: Motivation Action Plan Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees, based on their individual characteristics. Indicate how you would leverage their employee evaluations to motivate each of the three employees. Describe one or more of the motivational theories and explain how the theories connect to each of your selected motivational strategies. Team Member | Performance Rating | Summary of Assessments | Motivational Strategy and Action Plan | Relevant Theory | Pam | 4.05 | Pam has indicated through self-assessments to be a high achiever with a need for affiliation. | Implementation of a goal-setting strategy that uses reward as a reinforcement to keep employee focused.
Staffing Plan Paper Magdy Joseph Zakhary MGT 431 May 29th, 2012 Linda Armstrong Staffing Plan Paper Pacific Gas & Electric (PG & E) has a stated goal of becoming the “Number one utility provider in the United States.” Currently employing approximately 20,000 personnel that take care of approximately 15 million customers throughout the utilities nearly 70,000 square miles of service territory, it would seem that PG & E is heading in that direction. The company is currently traded on the New York Stock Exchange and despite some public relations issues and a few minor operational concerns, is extremely profitable and stable. Anticipating, forecasting and planning for the various staffing needs for such a vital organization is a daunting task that falls upon the shoulders of Human Resources Senior Vice President John R. Simon. Mr. Simon, by trade, is a Lawyer, graduating from Georgetown University. Mr. Simon also holds a bachelor’s degree in Business from Colorado College.
Typify your leadership style, and provide three (3) examples of how your own temperament, motivation pattern, thinking styles, character, expectations, and leadership philosophy relate to or contrast themes discussed in John Wooden’sPyramid of Success. Analyze John Wooden’s Pyramid of Success and identify the aspects with which you agree and disagree. Provide a rationale for each aspect. Create a new Pyramid of Success model based on your analysis of John Wooden’s Pyramid of Success, and provide a rationale for each aspect or step of this new model. Using either the coaching philosophy of John Wooden’s Pyramid of Success or your own newly designed Pyramid ofSuccess model, develop a step-by-step strategy that self-directed project team members may use to adapt to any project-related
Motivation Jason Neal MGT/311 July 1, 2012 Patrick Bliss Motivation University of Phoenix Material Employee Portfolio: Motivation Action Plan * Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees on basis of their individual characteristics. Indicate how you would leverage their employee evaluations to motivate each of the three employees. Describe one or more of the motivational theories and explain how the theories connect to each of your selected motivational strategies. Team Member Name | Summary of Individual Characteristics | Motivational Strategy and Action Plan | Relevant Theory | Kayla | Kayla is highly engaged, satisfied, and has a high level of emotional stability. | Kayla will get specific goals for each week which will continue to develop some of her leadership skills.
Why? Good to Great: Why Some Companies Make the Leap…And Other’s Don’t., Jim Collins, 2001. You want to train your managers to set an example to their employees that they can do better. Not just settle for being good. They can help mold and shape the company to stand apart in the
Week 3 Employee Portfolio: Motivation Action Plan Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees, based on their individual characteristics. Indicate how you would leverage their employee evaluations to motivate each of the three employees. Describe one or more of the motivational theories and explain how the theories connect to each of your selected motivational
The romantic view of leadership is defined as situations in which the leader is the key force determining the organization’s success – or lack thereof. When looking at how Steve managed one could say with certainty that he was the key force behind the success of Apple, Next, and Pixar. Looking back at his life’s milestones Steve Job said being fired from Apple was the best thing that happened to him because it helped him to develop his passion to the point of his success
Your customer service policy determines the relationships you will have with the three most important elements in the survival of your business. Training • Customer service departments need ways to measure their success. Employees can't expect to provide your idea of great service if they don't know that means. In the book Award-Winning Customer Service, Renee Evenson writes "Before you can expect the people in your organization to provide outstanding customer service, they have to know how to give outstanding customer service." Policies set service guidelines and train employees.