Unit 305 Outcome 1) 1) Person centred values ensure that each individual resident receives adequate care based on their personal wants and needs. Person centred values make sure that the care is planned around a specific individual and that they are at the heart of every decision. Throughout a health and social care setting being able to demonstrate person centred care can involve professionals, families, the individual and carers. Aspects of daily care should involve person centred values because each resident is different and will need to be treated as an individual. As a carer I demonstrate person centred values by relating to what each resident would like, what care they need, what assistance they will accept and treating each resident as a separate person but at the same time treating everyone equally.
These values should underpin all work in the health and social care sector when they are followed as they should be then all individuals should be able to feel that, and health and social workers should ensure that: all individuals are treated with dignity and respect the individual is supported in accessing their rights the individual is treated as an individual the individual is supported to exercise choice ensure that the individual has privacy when they want it support the individual to be as independent as possible Person centred values provide a foundation on which we can base and build our practice. We need to understand what the values are, how we can promote them and why they are important. A
Learning Outcome1 – Be able to address the range of communication requirements in own role. Explain how you review the range of groups and individuals whose communication needs must be addressed in my own job role Verbally I ensure communication needs and support is available to all this enables everyone to be able to express themselves effectively. It is important for me, in my managerial role to be aware of everyone preferred method of communication and to respect and understand the different needs of everyone that I come into contact with By ensuring with have in place all the necessary aids to ensure everyone can communicate in their preferred method of communication at all times means we have respected everyone rights to communicate in the method of their choice Everyone Has a rights to use their chosen method of communication or language as stated in the humans rights act The Human Rights Act 1998 States all everyone has the right to freedom of expression. For example If I was deny or refuse anyone the right to exercise and express their chosen method of communication then I would be in breach of their Human rights Our organisation come into contact with people whose communication needs differ widely so we need to be able to meet the need off all, for example: learning disabilities, dementia, Hearing loss, etc. Below are examples of the types of communication needs I may encounter : Mental health problems Understanding mental health problems how it can affect how an individual relates to his or her environment due to changes within the brain caused by injury, infection, age or substance abuse.
Finally, it is my duty and responsibility to treat clients with respect and dignity at all times. 1.2 Explain expectations about own work role as expressed in relevant standards In my setting all policies and procedures are kept in the main office or intranet and are available to view at all times. It is very important that I am familiar with these policies and follow them at all times. In my setting there is a safeguarding folder and it is my responsibility to read this file and keep up to date with any changes or amendments that may arise. This is important as I need to know what to do when I think there is a safeguarding issue with any patients.
Other standards that you need to be aware of are the ‘Health and Care Professions Council, these look at your professionalism. These standards are an integral part of my role and encompass every action that I perform. 1.3 Different ways to ensure that personal attitudes or beliefs do not obstruct the quality of our work include maintaining a professional relationship at all times. We must not pass judgement on people, if you disagree with someone’s thoughts or beliefs you must not show this. Overall we must respect every patient we come into contact with and give them all the same high level of care.
All carers complete communication books after seeking an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would talk to the individual and inform them of the available choice of activities they can take place in that meets their needs. 2. Explain how effective communication affects all aspects of own work.
This includes acting in the best interests of the patients and ensuring their health, safety and welfare. I must be observant to make sure my knowledge and skills are updated on a regular basis. I must observe all areas of confidentiality at all times. I must also have the confidence to voice any concerns I may have. I must make sure I have access to available resources and equipment that will assist me in my role.
Building trust is essential. The code of conduct states firstly to ‘Treat people as individuals’ this meaning that each person has different needs but also each person is equal to the next person. Each individual should be treated fairly and not discriminated against, proving the appropriate care and given sufficient support and advice whilst being sympathetic and understanding. ‘Confidentiality’ is vital. The patient’s information should only be disclosed where necessary, such as if there is reason to believe they are at risk of harm or somebody else in their care is at risk and then only should it be disclosed to the suitable professional.
The right to privacy and independence , dignity and respect. Individuals have an equal partnership. Evaluate the use of care plans in applying person-centred values. A: The use of care plans within a working environment is an outline of the individual needs of each person. This is were there daily requirements are written any preferences that an individual requires for all personal care or assisted care is required and how much care is needed to help the individual on a daily basis.
Duty of Care: Definition Duty of Care is a legal obligation to always act in the best interests of everyone to ensure that those receiving healthcare services receive safe and appropriate care and safe from danger and misuse. It is a code of practice that should be adhered to by healthcare professionals in everything they do to ensure they stay within the legal requirements for their role and to ensure that they are protected in the event of a claim of malpractice or negligence. It is also important that healthcare professionals act with independence as they are responsible for the wellbeing of those they care for. They must stay within their own professional competence and confidence levels and do all that they can to keep those receiving care from them safe from harm, as those they look after are often the more vulnerable members of society. The healthcare professional must always keep front of mind that with this kind of role comes a certain amount of responsibility.