Castle’s Family Restaurant Business Plan: Stage I Introduction Human Resource management teams work with the performance of activities such as bookkeeping, upholding policies and guidelines, employee performances, and ensuring that labor laws are enforced. Human resource managers utilize information systems to help in their daily duties of payroll, training, and organizations of personnel files. Human Resource managers develop and analyze functions that will determine the specific type of Human Resource Information system application is necessary to automate and create a strategic alliance for the Human resource department. The importance of determining the type of human resource information system application is to define which system can help make the business run more smoothly. A system is used to store, manipulate, analyze, acquire, retrieve and distribute important information.
Additionally, the website should be immediately upgraded with e- commerce capabilities and an extensive catering service section. Many consumers will visit the site on a whim and find out that their favorite store can provide food for their events. No matter the scale of their function, each package should be described at the website. This will enable the customer to feel connected to the company, both at the store and home. Mrs. Kudler recognizes the importance of word of mouth promotion, which re-enforces the idea of in store gatherings and cooking classes.
By understanding a few things about the Kudler Fine Foods’ it will help determine the best method of expansion. CEO of Kudler Fine Foods, Kathy Kudler welcomes company growth. Kathy Kudler’s original vision was to create a one stop gourmet food store. Kudler Fine Foods’ is a gourmet grocery store both respected and well-known for providing specialty foods for its clients’. Presently, Kudler Fine Foods’ has three 8,000 square feet stores in the California metropolitan area.
Kudler Fine Foods Frequent Shopper Program and Information Security Carlos Rivera BSA 310 March 19, 2012 Morris Polston Currently Kudler Fine Foods is creating a new frequent shopper program. Kudler fine foods are a local specialty food store located in San Diego with three locations in La Jolla, Del Mar and Encinitas. The company’s founder, Kathy Kudler was a former Vice-president of marketing for a defense contractor and these locations offer customers the finest in fresh produce, meats and sea foods, cheese and specialty products, wine and other domestic and imported products. This frequent shopper program will track customer purchases of individual customers and award loyalty points that the customers will then be able to redeem for gifts, specialty foods and other rewards made available with partnerships Kudlers has with other outside companies. The focus here is the importance of keeping the customers information safe and secure.
Analysis within a business should serve as a vital function. Enabling Kundlers to compare along with identify various similarities and differences of marketing strategies. This should be true for their own business and their competitors. The overall goal is ultimately to design an ongoing profile that shows the competitor’s possible strategies and responses in change the industry. Viewing Kudler Fine Food site from a consumer perspective shows their site is user friendly, easy to navigate, and has no broken links on the web page.
Kudler Fine Foods Marketing MKT/421 November 5, 2012 Kudler Fine Foods Marketing Kudler Fine Foods, an upscale specialty food store, has a clear, concise marketing vision for the upcoming year. The marketing overview found on the company’s intranet site states: Kudler Fine Foods has experienced significant growth and is now focused on expanding the services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers (Kerin, Hartley, & Rudelius, 2011). To achieve these objectives marketing research and strategic planning is needed. According to the text, Marketing, marketing research is defined as the process of defining a marketing
The managing director is a woman who has served in the food industry for more than seven years. She has the best customer service skills and is an apt listener who always regards the customers with respect (Kimes, 2011, P.190). The combined efforts of all these staff will ensure accurate services that one will feel pampered and feel relaxed. The chefs at the Bon-appetite restaurant can prepare any delicious meal upon request; be it an Indian meal, European meals, Asian dishes, the African dishes, or even the Chinese food. The specially- trained waiters does welcome, handle, and serve customers as if they were at their homes.
Starbuck’s Structure: From The Top to The Bottom Cissy Shea MGT330 Professor Myla Wilson January 22, 2012 Starbuck’s Structure: From the Top to The Bottom A key position in Starbuck’s is the Barista. To be a qualified Barista the number one quality would be someone who is extremely personable and outgoing. The Barista sets the tone for the store. Starbuck’s primary focus is people first. This is conveyed through their relationships with their employee which then flows to their customers.
Sam Walton incorporated this culture into every aspect of the business, where you can find a set of beliefs for all employees such as high customer service, respect for the individual, striving for excellence and acting with integrity. Their adherence to these principles has created a unique work culture at Walmart. Stressing on customer service, dealing with them as neighbors/friends and offering assistance anytime is their first priority. Moreover, Managers always offer support to their associates so they can best serve the customers. Walton considered it essential to visit all the Wal-Mart stores, and meet with employees and customers.
In any business, clear direction is vital. Tesco vision guides the direction and the decisions they take as an organisation. Tesco is a company built around customers and colleagues, high-quality assets around the world and multiple opportunities for growth – and these characteristics are central to their vision for the business. Tesco wants to be the most highly valued business by: the customers they serve, the communities in which they operate, their loyal and committed colleagues and of course, their shareholders. Tesco employees work in a wide range of position in a store and in a non store function such as customer service, department managers, warehouse employees , office based and logistic.Improving skills and job satisfaction of employees are the key of a growing company and this is the key of Tesco.