The product departmentalization strategy of the grocery stores works to streamline the operation of each gourmet specialty department. It allows the top managers of each area to monitor productivity and make strategic adjustments that are beneficial for that department. The key here is specialization. This is a small business that needs to be very specific in its administration and product availability. The key positions that support the functional organizational structure are the President, the Store Managers, the Director of Finance, the Director of Human Resources, and the Director of Store Operations.
I think refining is the most appropriate response in this scenario. The vision and mission have already been established for Listo sytsem. However, the lack of employee training due to the rapid growth of the company and high turnover rate has resulted in low production and poor quality. Refining the company by using the ACHIEVE model to motivate employees is one of the theories that can be used to help the Vision to Performance. Managers need to know what motivates people in their organization.
Merchandise supervisors, the people that are responsible for keeping the store in stock, keeping their bins in receiving neat and organized, setting the modulars and completing the price changes need weekly training classes on the processes of running the business. Wal-Mart has been spending a large of money implementing these process and each process depends on the other so it is critical that they understand what they are doing and why they are so important to the business and to the customers. New innovations have been implemented into the processes that need to be mastered and understood. Wal-Mart would reap a huge benefit from formal training classes when an associate is promoted to a merchandise supervisor in increased sales due to better flow of merchandise and better customer service for the
(50-75 words) Consult with staff to determine the required resources and availability, finding the best method to distribute. Operation processes is dependent on a good manager being able to bring the right mix of everything together 2 Explain the criteria that should be considered when allocating work to individual employees. (List at least six) - Allocate according to employee skillset and resources available - Optimise those resources & skills to meet company objectives - Be sure that the employees know their limitations and responsibilities - Provide learning
Whole Foods knows that quality is their biggest responsibility to their customers, they realize that in order to ensure product quality they must be able to trace the quality all the way back to their sources; providing suppliers with product profiles and testing the suppliers’ ability to meet their quality goals. Whole Foods encourages decisions to be made at regional levels due to the fact that they understand the needs of local shoppers better than the other levels within the business. Trader Joe’s although doesn’t mention quality as a core value it still means something to the corporation. Trader Joe’s has their own approach to ensuring their customers product quality, 80% of products that Trader Joe’s offers are private label which is five times more than the typical grocery stores have to offer their customers this allows Trader Joe’s can focus on developing customer loyalty to their own brand. Whole Foods mission statement needs any improvement this is because the current mission statement is structured in a way that allows for their mission statement to be clear and concise.
Managers should manage the supply chain efficiently and employees should track as many items as possible while knowing the availability. In addition, some of Kudler’s other needs include payroll, accounts payable, accounts receivable, capital assets, inventory, purchasing, general ledger, point of service transactions, bank reconciliations, and security. Strength and weaknesses Currently, Kudler uses a comprehensive Retail Enterprise Management System (REMS) to run their business. REMS contains different modules, which includes both finance and accounting. Microsoft designs the software and it provides a complete point of sale (POS) solution that enables Kudler to meet unique requirements (Microsoft Dynamics, 2014).
An automated ordering system will help with this issue, as well. Having qualified people in positions such as the baker, wine steward and butcher, are essential to the core values of Kudler Fine Foods. Having to pay them, does make the payroll higher, but it is a cost, that this business will have to pay. Having these people is one reason customers shop there, for the advice, and interaction these people provide. Qualified in store experts, is something that sets this business apart from other stores.
It was noted that there are five core competencies that are critical for all human resource managers, they are as follows: (a) strategic contribution, (b) personal credibility, (c) HR delivery, (d) business knowledge, and (e) HR technology. As the VP of Human Resource one of the areas that need to be developed within my organization would include HR delivery as it relates to the hiring process (Flynn, et al, 2007). One of my key areas of development would include a more employee-oriented company culture that emphasizes quality, continuous improvement, and high performance. As recruitment and retention continues to be a challenge how we hire individuals is key to this specific area of development, and the HR representative should ultimately take charge of this process by way of partnering with other key managers to implement the plan more effectively across the board (Alvin, 2011). Currently within my organization the department manager hire as well as review the new hire packet with all new employees and we continue to find that employees have specific questions that often time other managers cannot speak to in the same way that the human resource manager can.
Personal Values and Kudler Fine Foods Stephen F. White University of Phoenix Management MGT/521 Kim Hinton September 04, 2010 Personal Values and Kudler Fine Foods Managing a company requires various abilities and talents that the growth of the company relies upon. Applying my personal values to the management of Kudler Fine Foods adds a different characteristic to the company in terms of the productivity and financial management. According to the result from The Self-Assessment Library (2010) and The Williams Institute Ethics Awareness Inventory Assessment (2010), my personal values and ethics are described as a person whose personalities defined as organized, compulsive, private, trustworthy, and practical, and whose ethical perspective
Moreover, a belief that people have a moral obligation to do the “right” thing leaves little room for compromise. Sometimes peer and management do not always what to do what is “right.” The person who does is mocked and their peers become jealous of them. In today’s society, ethics and one’s personal values diminish more and more with each passing day. In my view, the Kudler Fine Foods (KFF), needs to continue to be more diligent in detailing the type of actions they plan to initiate and the expected outcomes for potential result. An important feature for keeping a company up is being aware of the competition factor.