Ksm: Case Study

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Katz, Sapper & Miller: Accounting Case Study Questions Indianapolis based Katz, Sapper & Miller, the largest Indiana based certified public accounting (CPA) and consulting practice in the state, has effectively evolved its business over time within an ever changing marketplace, with increasing federal regulatory requirements. 1. Discuss why Katz, Sapper & Miller, the largest Indiana based CPA and consulting firm in the state, is such a great company. Consider the following in your discussion: • What impact did Irwin Katz, the company’s modern day founder, have on building the business? • How has the firm’s mission statement and six (6) key values helped to determine its core accounting business practices? • What is meant by Irv Katz’s business strategy: “Don’t just have clients; have partners for life”? 2. How does Katz, Sapper & Miller ensure superior customer service and client satisfaction? Consider the following: • What kinds of accounting, audit, and tax services does the firm provide? • Who is their target market(s) by industry and company? • Why would prospective clients give serious consideration to have KSM handle their accounting, audit and tax services? 3. Working in an ever changing accounting, audit and tax environment that is driven by change and strict regulatory adherence, how does the managing partner (David Resnick): • Ensure strict employee compliance to federal and state regulation and the company’s high ethical standards? • Resolve differences of opinion (including impasses) that surface between clients and company consultants? 4. Explain the talent management processes that KSM uses to attract develop and retain superior performers. Consider the following in your answer: • What are the position requirements and candidate qualifications for new college recruits? • What role do student

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