Knowledge Management at Pwc

2530 Words11 Pages
Raffles College of Design and commerce | KNOWLEDGE MANAGEMENT AND ITS RELEVANT IN PWC, PROPOSED IMPLEMENTATION PLAN FOR COMPETITIVE ADVANTAGES | | | Nguyen Hoai Thu[114FNN8334] | Date Submitted: 31-Jul-12 | | | Contents Executive Summary 3 Introduction 4 III. Current State of Organization 5 1. Nature of Knowledge Management(KM) in PwC 5 2. Knowledge Management strategy, process and procedural flow 5 IV. Proposed Future state of the Organization 8 V. Budgeting Plan 10 VI. Recommendation & Conclusion 11 References 12 Executive Summary In this study, the knowledge management (KM) procedural of PricewaterhouseCooper (PwC), one of the big 4 in accounting and consulting firm, 10 times winner of Most Admired Knowledge Enterprise. During the research, the nature of KM in PwC is presented through a network which can connect all PwC’s people around the world to join, to discuss, to make a solution. Moreover, based on the vision of a company that is “enhance client value and also the value of people in the organization is knowledge”, through the procedural of KM(and its relevant)PwC shows that they always trying to make a knowledgeable organization with people is a central base. Finally, the proposal of this study research would be shown, it is a new methodology, or a new tool to get a better use of previous cases, it is called Case-based Reasoning. Introduction PricewaterhouseCooper(PwC) is a professional service brand which is operated under PricewaterhouseCooper International Limited(PwcCIL) (PricewaterhouseCooper, How we are structured, 2012). In 2011, PwC won the award in Global MAKE(Most Admired Knowledge Enterprises) for creating value from customers/stakeholder knowledge(Report from MAKE). This is their tenth time winner of this MAKE award. Moira Elms, PwC Knowledge Sponsor shared this thought after receiving
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