Explain how own role and practice can impact on communication with an individual who has specific communication needs. As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights.
Limited funding is a primary example of challenges faced by human service organizations. Human service organizations must bring awareness to the services they provide to gain. There are several problems that a human services client can face. A clients needs very from mental or physical illness, substance abuse, domestic violence, grief or caring for children and families. It is important for a human service worker to gain the trust of a client in order to provide them with the best possible care.
By fully supporting service users with specific communication needs you are able to support their rights. 3. It is difficult and frustrating to communicate effectively when there is background noise, therefore arranging the environment to aid communication is very important step to achieving effective communication with service users. As a carer you should arrange the individual’s environment to facilitate effective communication and
If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment. Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals You need to consider a number of factors when promoting effective communication, such as verbal communication. You should always think about the way you speak such as is the tone and pitch of your voice, suited to the situation or topic you are discussing? A louder more direct communication maybe required if trying to get the attention of a group instead of an individual. However this would not be suitable in a situation whereby a service user is upset or embarrassed, this would need a quieter
Outcome 2 Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care 1 Sometimes individuals may want to do something which could be a risk to their Health and safety. As a carer you have a duty of care to that person and you must do all that you can to keep them safe but you also have a duty to respect the individuals rights and choice, so you have a dilemma. It could be that the individual no longer wishes to use her walking frame, but her care plan states that she needs it to move from place to place and you are to ensure you encourage it’s use. In this scenario you could carry out a risk assessment to ensure that it is managed as safely as possible. 2 There are many ways to manage risks associated with conflicts and dilemmas:- * Allowing individuals to explore with guidance, * Making individuals aware of potential hazards and dangers, * Allowing individuals to acquire life skills through learning how to cope with risky situations, * Staff ignorance, * Parents are a risk to staff if reported to social services.
Sometimes there can be conflict between a person’s rights and your duty of care. Having a duty to act in someone’s interests and also needing to ensure that they are not placed in harm’s way can be very hard to balance when encouraging people to take control of their lives and to make choices and decisions about their lives. Participating in everyday life activities can involve risk. For example, crossing a road. We also have to consider mental capacity.
1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs: As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights. 1.3 Analyse features of the environment that may help or hinder communication:
Support workers are at the front line enabling and supporting individuals and are often best place to update a range of other professionals on the key issues in the individuals care. 1.1 Explain how a working relationship is different from a personal relationship The relationship you develop with individuals in your care has some distinct similarities and distinct differences from relationships you have outside of your professional role. As a result of the intimate nature of your professional role it can sometimes feel unclear what is appropriate and what is not within the bounds of the
Unit 304 2.1 While working in care, the aim is to give the best possible standard of care to service users, but sometimes there can be a conflict beetween the individual’s or their family’s wishes and rights and the duty of care. In this case the most important thing is to decide whether the person is aware of the risks and consequences of the decision and has the capacity to make the decision. Before taking best interest decisions I have to make sure that the person definitely lacks the capacity. The person or their next of kin has an overall right and responsibility in decision making for issues relating their care, and I need their consent to deal with certain issues. When a dilemma arises, my responsibility is to support individuals or their families to make informed choices.
Life is involve in this care sector and will be at risk if agreed rules are not strictly adhered to. It also gives you the chance to understand your own level of competency within a desired area, evaluating yourself and thus sets out a 'map' of training that may or may not be needed so as to better prepare you for key tasks that if not properly trained in could cause harm to yourself, Explain why it is important to work in partnership with others It is important to work in partnership with others so we can share work related ideas/ information and concerns, so we can provide consistent care for service users in a secure and enabling environment. For instance working as a team with colleagues , manager, internal / external professionals , the families and friends of service users. It also help to keep the service safe from harm and if there is any concern regarding any service user we can provide the help they need as a team as soon as possible. It is important to work in partnership with parents , cares , and guardians as care would then be consistent for the service user as we would then develop a bond which would mean the service user could feel more secure in being parted from the family, and that the level of care is the same standard in the