Johanssen Steel Company

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JOHANNSEN STEEL COMPANY (JSC) JUNE PHIL CANALES ALVIN CACHO JULIUS CURAMBAO RENAFE MAGLISA CASE ANALYSIS INFORMATION MBA 2038 OPERATIONS MANAGEMENT 2013 – 2014 February 3, 2014 I. HISTORY Custom Molds, Inc. manufactures custom-designed molds for plastic parts and produces custom-made plastic connectors for the electronics industry. It was founded by Tom Miller and Mason Miller in 1987. Tom Miller, the father is a mechanical engineer, had more than 20 years of experience in the connector industry with AMP Inc., a large multinational producer of electronic connectors. Mason Miller, the son had graduated from the University of Arizona in 1986 with joint degrees in chemistry and chemical engineering. Custom Molds, Inc. is a small fabricator of custom-designed molds that are used in injection molding machines to make plastic parts. Its major customers are in the electronics industry where large volumes of plastic connectors are used. The company has recently noticed a shift in its market as the total demand for molds has declined, but the requests for molded parts have increased. In response to this shift, Custom Molds, Inc. has expanded its operations to include the manufacture of plastic parts. The case provides students with the opportunity to analyze the different processes associated with mold fabrication and parts production and to discuss the interaction between process management decisions and competitive priorities. In relation with the nature of business of Custom Molds, Inc., we compare the company with Moldex Inc., which is located in Manila, Philippines. The company caters the same product as the Custom Molds, Inc. which is the plastic modification. Custom Molds, Inc. has vertically integrated into the manufacture of plastic parts. The mold fabrication market requires a great deal of flexibility in order to design and

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