Jack Carlisle, Cio Case Study

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Executive Summary IZL Corporation transformed from a financial company servicing niche loan markets to an enterprise providing back office services to large financial clients. IZL experienced aggressive growth due to its successful strategy of private labeling specialty services to major banks and financial institutions [1]. This led to growth in both revenues and profit, later reflecting in its stock price after the company decided to go public in 2004. In spite of the success in terms of profit and revenue growth, IZL’s IT department did not grow appropriately to keep pace with the needs and requirements of the bigger organization. As a result, IT department was no longer in sync with the overall objectives of the organization. It was poorly run by the management team due to lack of good business practices and no clear direction from the higher management. Jack Carlisle was brought in as a CIO to revamp the IT organization and bring in changes to make IT department cater to the growing needs of the organization. Carlisle made improvements within the IT department and did a great job in realigning IT with the overall business strategy of the organization. His personality and management style generated some friction with other leaders in the organization due to the pace with which changes were implemented in the company. Increased competition from other financial firms imitating IZL’s success depleted profit margins and lowered revenue growth. For past couple of years, the company has seen its value decrease by fifty percent and it has lost competitive advantage to other firms. Lack of good business strategy and management style of the CEO further led to internal turmoil and bad decision making. This eventually resulted in sudden replacement of CEO Chuck Hansen. New CEO Giles has a management style very different to its predecessor and this puts Carlisle at

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