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Introductory Certificate in Management Essay

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Below is an essay on "Introductory Certificate in Management" from Anti Essays, your source for research papers, essays, and term paper examples.

Introductory Certificate in Management

Assignment Number IL31-05-01

Contents

Personal Development Plan (PDP) 1

Customer Needs 2
Analysing Information 3

Performance Objectives & Planning 4

Working Relationships 5

Personal Development for Others 6

Report Writing 7

References 8

Bibliography 9

I am a newly appointed first line manager in a learning resources centre in a college.

My plan is to create a Personal Development Plan (PDP) for the first three months of my newly appointed post.   The information I need to create the plan will come from my list of strengths and weaknesses.   Once I have these listed out is should be easier for me to gain a better understanding of where I need to fill in any gaps in my knowledge and build upon my skill set.

Strengths: planning & organisation, time management, influencing skills, negotiation, ability to prioritise.

Weaknesses: communication skills, clarity of thought, listening skills, management skills.

Now that I have determined my strengths and weaknesses I can create my PDP.

Goal | Priority | Resources Actions Needed | Timescale | Success Measure |
Management training | High | Source external training and funding to finance this training | Month 1 | Certificate on completion |
Include professional reading and sign up to online forums | Low | Time to put aside for research | From start | Having read a list of set texts by agreed timescale |
Improve clarity of thought – Carry out some online research of ways to improve | Medium | Time to put aside for research and possibly external training should something appropriate come up | Month 1 | Being able to carry out tasks more efficiently and effectively |
Develop listening skills | High | Arrange meetings with employees on a regular basis | From start | Get to know staff and feel at ease with them.   Ensure I am always available if they need me. |

I plan to arrange a meeting with my...

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Introductory Certificate in Management. Anti Essays. Retrieved December 11, 2017, from the World Wide Web: http://www.antiessays.com/free-essays/Introductory-Certificate-In-Management-683216.html