On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client. This could be the counsellor struggling to show acceptance to the client as they are discussing a belief with the opposite opinions of the counsellor. Transference and counter transference (where the client or counsellor see traits of individuals personal to them for various reasons and experience conscious or unconscious feelings towards the other) is also a problem are in counselling which continuous training and supervision sessions are needed to reflect on and discuss supported clients. This is a chance for the counsellor to discuss and reflect on their work with a supervisor. An opportunity to explore feelings, prejudges or develop self-awareness is essential to empower the counsellor to support their clients safely, positively and
They are delivered by trained practitioners who work with people over a short or long term to help them bring about effective change or enhance their well being” (bacp.co.uk). Counselling is a process that gives clients time and space to work through their problems and understand how they are feeling and why. Counsellors are there to facilitate this change and development. (1.2.) Explain their own philosophical approach to counselling Where I am in my training I feel that I have a good understanding of the person centred approach to counselling.
Self reflection is also knowing that I may need professional development in an area. This is needed so that I can be able to show unconditional positive regard, a non judgemental attitude and to be able to show empathy. Therefore it is important that I take time out to reflect in my performance and development. Self awareness can also be done in supervision or through peers. It helps to keep one’s mind fresh and with new ideas on how to deal with issues which I face during my sessions with a client.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
Counselling/ counselling ideas may help to cope with the challenges of ‘change’ ‘The more I am willing to be myself in all this complexity of life […] the more I am willing to understand and accept the realities in myself and in the other person […]” Rogers (1961). In order to tackle changes in a client’s life, it is important for the counsellor themselves to be self-aware and have an understanding of others’ values, beliefs and attitudes although they may conflict with their own. The counsellor is there to help the client adapt to these changes, helping clients to push out old information and take in new- this however is also an aspect of change which the counsellor has to help the client pursue whilst keeping ethical and professional boundaries. Changes are accompanied by strong emotions, both negative and positive and counselling is able to support the transition from one state to another. When looking at coping with change it is not possible to ignore some of the events which change our development, life events which cause significant change are called transitions (Jeffery, J in Aldridge, S & Rigby, S 2004).
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
Bii Choose one of the situations and describe how best to manage the risks involved, explaining the reasons why this would be best practice. Biii Explain where a social care worker can find advice, support and information relating to conflicts and dilemmas in adult social care. Task C Guidance Notes Write a set of guidance notes for social care workers to help them deal with complaints. In the notes, you must: Ci Explain legal and organisational requirements for dealing with complaints. Cii Describe how best to respond to complaints from service users, other practitioners and the family of service
Often counseling is a process that enables a person sought out times of change or crisis, as well as psychotherapy, Counseling and psychotherapy is a process that enables a person to sort out issues and reach decisions affecting their life. Often counselling and psychotherapy is sought out at times of change or crisis, it need not be so, however, as counselling can also help us at any time of our life. Counselling involves talking with a person in a way that helps that person solve a problem or helps to create conditions that will cause the person to understand and improve their behaviour, character, values or life