It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
b) Individuals using the service and their carers Effective communication is vital between carers and the residents. This enables you to build a relationship with the people you care for and will ensure they feel safe and trust you to look after them. Communication is also needed so the residents can tell you how they are feeling and what their needs and wishes are. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Identify the different reasons why people communicate. People communicate for several reasons such as, for giving and receiving information, to develop new relationships with work colleagues, patients, etc. And to express their needs and preferences to make sure that they are met. Explain how communication affects relationships in the work setting. By having good communication skills it will build good relationships in the work place.
Unit 4223-302 promote communication in health, social care or children’s and found peoples settings (SHC 31) 1. Understand why effective communication is important in the work setting? 1.1 Identify the different reasons people communicate. We communicate with each other in order to achieve goals in life, whether physical or emotional. Communication allows us to convey information, thoughts, moods, (e.g happiness, sadness, anger), needs, choices.
To reassure a service user to help them to trust you. To build a trust based relationship with the service user requires communication on both parts. Teamwork amongst staff also needs good communication which helps with understanding each service users needs and to provide a good continuity of care. 1.2 Effective communication is is important so that information isn't confused, hence leading to mistakes being made. Being concise, precise, accurate and honest are necessary for any communication between staff and family members and also with service users.
Promote Communication in Health, Social Care or Children’s and Young People's Settings – Unit 1/HSC 031 1.1 Different reasons people communicate People use communication for differing reasons but ultimately communication relates to the sharing of information. Through communication people convey their thoughts/ideas, feelings/emotions e.t.c. Communication is essential within the health and social care setting. Staff need to communicate with clients in order to best assess their needs, then plan for and support around them. Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care.
unit 1; unit code 1.1 The different reasons for why people communicate are to share information or views on different subjects and to ask questions. To build relationships, also be able to express concerns or feelings to that person or just to socialise with them. 1.2 Communicating in the work setting enables people to build trust with that person. This helps to get an understanding of different people’s requirements. Communication is there to prevent misunderstanding or conflict.
Unit 201 Introduction to communication in health, social care or children’s and young people’s settings 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and to show others that they are valued. Communication is an essential tool a carer can use to meet the needs of vulnerable adults. It is a basic requirement of the job role to be able to communicate with the individuals and their families and members of staff on a daily basis. Communicating with staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
2. I communicate with the service users so i can understand their needs, and support them in the way they need and wish to be supported so that their support is person centred for them. 3. I communicate with my colleagues so we are aware of what needs to be done, what has been done and the best way to do the task in hand. we also communicate to make others aware of any issues we may incounter with in our job role so we can work together to resolve any issues.
(Jacobs, 1998)Supervision offered me three main functions. The first educational, with the aim of giving myself (counsellor) a regular opportunity to receive feedback, develop new understandings and receive information. The second was the supportive role, where I was able to share dilemmas, be validated in my work performance and deal with any personal distress or counter transference evoked by my client. Finally was the management dimension in ensuring the quality of work and to assist with planning work and utilize