Being with the company y for almost a year I can see the roles of a District Manager all the way down to my level as a Customer Service and Sales representative. The company acts not just as a bank but as a financial institution being able to serve almost all customers needs such a banking, insurance, credit, mortgages, loans, and more. Each individual from Tellers to CSSR’s to personal bankers and so are responsible for ensuring that customers know of all of their services that the bank offers and offering it to them as needed. The management team at the store level consisting of a store manager and a service manager are responsible that the sales of products and services are occurring when needed on every customer interaction whether it is form a teller or a CSSR or a personal
Information may be updated at any time so long as the customer is able to provide their Customer ID, AccNumber and Password. Along with the customer registration form, an addition form is also filled in to start the billing of the account which is shown in figure 2. This form records the typing of billing whether paper or email, payment method, Billing Address, etc. A Customer representative is responsible for logging both the ARF and billing form into the system so that account expenses can be calculated and billing to each account maybe added accordingly. Every month after billing cycle, a billing report of all expenses of each account is created and delivered to the DT Head office to be analysed, after that, the billing report is separated into the individual invoices where it is sent off to each customer depending on their billing method and delivery method.
* Ensure that each supervisor has an expense report, is aware of how to fill it out, as well as claim for their additional travel expenses. * IT Department * Ensure that each one of the Shift Supervisors has the security certs needed for the training. * Review the computers that will be used for training to ensure they will be able to complete it without complications. * Shift Supervisors * Ensure that all travel arrangements are
All near-misses shall be investigated by the Lead Supervisor and reported in the same manner as any minor injury. All minor injuries shall be investigated by Lead Supervisor and reported to Owner within 24 hours of occurrence. Lead Supervisor shall complete Incident Investigation Form (Appendix A); and Witness Report Form (Appendix B) where applicable. All major injuries shall be reported immediately, by Lead Supervisor, to Owner, for further assistance in investigation. All efforts, within safe reason, shall be made to secure the scene of incident for the protection of injured person(s), other persons on the property, and for the protection of evidence for
Our audit team will review receiving documents and verify that these have been properly matched to purchase orders and approved by authorized company personnel. Our audit team will also review and verify that all inventory has been properly recorded into Apollo Shoes’ computer system. Cash Cycle Within Apollo Shoes’ cash cycle our audit team will review the process of cash receipts, cash posting, receivables, bank reconciliation and verification of general ledger cash account. This will ensure that cash policies and procedures are being followed by company employees and to ensure that management has the proper tools to detect and prevent fraud within the company cash cycle. Areas of concern are the following: Cash receipts are properly recorded Verify receivables balances Verify cash count Review bank reconciliations Trace deposits Review cash
Review cash receipts and disbursements for large changes or unusual amounts All notes are recorded? Account for sequence of notes Trace from note reports and interest payable to the journal Recalculate the interest for accuracy and trace to journal to ensure recorded
This letter serves to provide Mr. Lancaster with an overview of section 404 and other regulations that relate to the audit of internal controls as well as a synopsis of internal control risks that have and will be identified within Apollo Shoes Inc. This letter will also describe the responsibilities of our firm in regards to detecting and reporting fraud. In the SOX act, Section 404 suggests all publically traded organizations need to establish
Sarbanes-Oxley Act is designed to make all personnel accountable for their action or inactions. For example, external, internal, and foreign attorneys are required to report violations to CEO/CFOs. If the officer(s) do not respond to the evidence provided by the attorney(s), they are obligated to report the evidence to the audit committee or another committee of the board. The act also provides protection to whistle blowers under Title VIII: Corporate and Criminal Fraud Accountability Act of 2002 (American Institute of CPAs,
On bank holidays (Christmas, New years, ect) to still work your availability at all times PROCEDURES TO FOLLOW IN EVENT OF A GRIEVANCE The procedure for dealing with all personal grievances, claims and disputes applies to all employees. The term grievance as it appears in the written contract refers to a formal complaint by people who believe that they have been wronged by a management decision. Grievance procedures are intended to allow companies
The auditors should make sure that all existing inventories have been recorded completely, go to the warehouse and ensure all the inventories are recorded in the inventory ledger. Accounts Payable The accounts payable increased 6% while inventories increased much higher. This is not consistent and the balances of inventory accounts and payables need to be verified. Inventory should be