Infosys Case Essay

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INFOSYS CONSULTING in 2006: Leading the next generation of Business and Information Technology Consulting Infosys ventured into consulting in April 2004. A leadership team was formed which set out to build the consulting organisation. The team consists of five managing partners known as “the dream team”. CEO and Managing Director – Steve Pratt COO and Managing Director – Paul Cole Managing Director - Romil Bahl Managing Director - Raj Joshi Managing Director - Ming Tsai They believed that the IT services space was going through disruptive change and saw a new way of delivery by applying their Global Delivery Model into this space. They had a vision to create the next generation IT services by combining their great reputation for business execution with consulting services. Since Infosys Technologies wanted to establish a new model in the consulting space, the firm decided against an acquisition. It decided to create a hybrid model by setting up a US – based wholly owned subsidiary. Industry in 2004 * Two largest global players – Accenture and IBM * Three largest Indian players – TCS, Infosys and Wipro * Combined Growth rate of 47% in 2004 from 2003 * Combined world-wide market share – 0.8% * Forrester report – 5% compounded growth rate annually for next 5 years Why Infosys into consulting? * To move up the value chain * To fill the gaps in offerings * To earn more revenue through repeat business * Richer client relationships * Huge global market for consulting * Address new opportunities for clients Missions of ICI * Building a balanced unique culture * Recruiting the right people * Creating a differentiated approach * Rewarding employees Global Delivery Model Definition – The process of breaking projects down into their logical parts and then

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