Information and Knowledge Management

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TABLE OF CONTENTS PAGE 1. QUESTION 1 – INFORMATION MANAGEMENT 1 1.1 Introduction 1 1.2 The aim of an information manager 1 1.3 The barriers to effective information management 2 1.4 Conclusion 2 2. QUESTION 2 – KNOWLEDGE 2 2.1 Introduction 2 2.2 The differences between data, information and knowledge 3 2.2.1 Data 3 2.2.2 Information 3 2.2.3 Knowledge 3 2.3 Different types of organisational knowledge 3 2.3.1 Tacid Knowledge 3 2.3.2 Explicit Knowledge 4 2.4 Conclusion 4 3. QUESTION 3 – INFORMATION SOCIETY 4 3.1 Introduction 4 3.2 Information society definition 5 3.3 The characteristics of an information society 5 3.4 Conclusion 5 4. QUESTION – LEARNING ORGANISATION 5 4.1 Introduction 5 4.2 Learning organisation definition 5 4.3 The characteristics of a learning organisation 6 4.4 Conclusion 7 SOURCES CONSULTED 8 1. QUESTION 1 – INFORMATION MANAGEMENT 1.1 Introduction There are many different definitions of Information Management, but the Data Management Association (DAMA) defines data and information management as the development, execution, and supervision of plans, policies, programs, and practices that control, protect, deliver, and enhance the value of data and information assets. (Data Management Society 2015) Improving information management practices is a key focus for many organisations, across both the public and private sectors. 1.2 The aim of an Information Manager The first step to better information management is to identify the information needs. To identify what information is needed for a task, the task and the organisations involved needs to be considered. A thorough understanding of the

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