QUESTION: Argue for the need for conflict in an organisation from a contemporary manager`s point of view throwing light to the manager`s task under such a situation.
Conflict is when two or more values, perspectives and opinions are contradictory in nature and haven't been aligned or agreed about yet. It can also be define as disagreement, through which the parties involved, perceives a threat to their needs, interests or concerns. We can also define it as disagreement through which the parties involved perceive a threat to their needs, interests or concerns. Contemporary means modern in nature (Encarta encyclopaedia 2008), therefore a contemporary manager is simply a modern manager.
From a contemporary manager’s point of view, conflicts are natural inevitable and cannot be eliminated. (Kirchhoff and Adams, 1982) “considers innovation as a mechanism for bringing together various ideas and viewpoints into a new and different fusion. An atmosphere of tension, and hence conflict, is thus essential in any organization committed to developing or working with new ideas”. Therefore the contemporary managers perceive conflict as beneficial to the organization. Contrary to such beliefs is the traditional manager’s view which regards conflict as harmful and caused by trouble makers and hence should be avoided.
Based on the contemporary managers point of view, conflicts have a positive attribute to the accomplishment of an organization’s set goals, this is because conflict lead to quality decision making. Conflicts provide a basis for better evaluation since there will be sharing of ideas. Hence quality decisions are made if the people involved are willing to reach a common ground. In addition to that, conflicts help in the raising and addressing of problems, this is because some people are reluctant to express issues or problems but due to conflict they are forced to express themselves or to take it as an opportunity to express their concerns. For...