Impact of Monetary Policy on Automobile Industry

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1. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory, vehicle registration, warranties, and point-of-sale transactions for all of Harley-Davidson’s dealerships. Harley-Davidson used a system called Talon for running everything from point-of-sale to service scheduling (Kalin, 1998). Although the system is useful, it does not have an error checking feature. Warranty forms were submitted on paper, and handwriting on the paper forms was sometimes difficult to read (Kalin, 1998). Management cannot get all of the customer information that they would like to have. There was no standardized system for relaying this data from the dealers to the corporate level. The system helps improve decision-making capabilities by offering an enterprise wide view of operations, sales, and expenses. The system automatically generates part orders, taking much of the guesswork out of replenishment. Most significantly, the system allows the company to review and analyze information across its global organization giving it a 360-degree view into enterprise wide information that supports strategic goal setting and decision making throughout all levels of the organization. The RFID technology can be applied in the supply chain management of the company. When applied, it can improve the internal processing processes of the company hence increasing the efficiency of the firm. Through the implementation of this technology, the company can realize a cut in its costs up to 2%-5%. This will translate to increased revenue of the firm between 2%-7%. This is due to increased accuracy and visibility provided by RFID technology. In the supply chain, Harley-Davidson will have to apply the RFID technology be mainly used for identity purposes of raw materials as they enter the company’s premises, routing the raw materials through the processing up to final products.

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