PERSONNEL MANAGEMENT: POLICY AND PROCEDURAL ISSUES 2 EMPLOYEE ENGAGEMENT/DISENGAGEMENT INTRODUCTION Employers want employees who will do their best at work or ‘go that extra mile’. Employees want jobs that are worthwhile and that inspire them. More and more organisations are looking for a win-win situation that meets their needs and those of their employees. What they increasingly say they are looking for is an engaged workforce. Employers want engaged employees because they deliver improved business performance.
1. How would you describe the attitudes and emotions of the typical QuikTrip employee? How do these attitudes and emotions influence the employees’ work behaviors? According the company’s growth, being recognized for by Fortune magazine for nine consecutive years as the best companies to work for, the time that the company invests in training and emphasizing the importance of its employees, I would say that this company has employees with positive attitudes, emotions and work ethic. And it seems that with so much time devoted to training and hiring people who like people that the company’s core values can somewhat be instilled within the person rather easily.
For the short term fix the organization would profit more by retaining the best candidates for the job. Thus there are some implementations that need to be in place. Make sure salaries are competitive, offer comp time, bonuses, dependent medical even if employees share the cost like co pay and incentive pay. Provide up-to-date tools and technologies to help employees work more efficiently and conduct roundtable discussions or take surveys from the employees on what priorities are important. National or Global: Recommendations for Tanglewood is national with the evidence of some regional managers operations.
Riordan will pay higher salaries to employees with high-level skillset to attract and maintain employees with these skills. In addition, this strategy will help the organization keep production running smoothly. The company understands it would cost much more in time, resource, and money to keep retraining new employees. Research and development strategy is part of the pride of the company. Riordan regularly creates and uses some of the most innovative processes and procedures to provide customers with the best product possible.
According to, the Adams Equity Theory, what motivates people working within an organization is the employee’s perception of equitability. The Adams theory suggests employee perceptions of equal input and outcome ratios, in comparison to coworkers can encourage or discourage individual motivation. Adams Equity Theory suggests an employee’s motivational basis regarding individual inputs, such as productivity and efficiency, is equal, or equitable, to the outcome he or she receives from performing the job, including pay or recognition (Adams,
This was developed to explain how the behavior of a leader influences the satisfaction and performance of subordinates (Robbins & Judges, 2011, p. 228). This is a very interesting theory because I do feel that there is a strong relation to how leaders treat subordinates and how satisfied they are. If an employee is treated in a negative manner by his or her leader this can cause that employee to feel very unsatisfied. If a leader treats the employee positively then the employee may be satisfied. It is important to seek the highest level of satisfaction for employees so that their work is not affected and the work atmosphere remains
This system that is founded on the job analysis has lead to a formal structure job descriptions which is how the pay scale the company uses is put in place. Employees will step up and help the company by doing other duties or help with the duties of new positions so the company can stay competitive in the market. Companies will ask employees to do this if they have had to cut staff or if they are adding certain jobs to the company but do not want to add any more staff. In order for the company to stay competitive with other companies each company will need to have policies in place that will help and maintain what they have already established. By having these policies it will show that the company is willing to be competitive and will do what it takes to recruit and retain employees.
It is important that companies find innovative ways to keep relations high between upper management and the employees themselves. Having good relations trickles down to improved services, improved production, and a happier work force. The best way that a manager / supervisor can do this is to be fair, be firm, and be a part of the team. Employees who have managers / supervisor who have been promoted from within a company and understands the job gives a morale boost when employees see that there are opportunities for them to "increase their status" Employees who have managers / supervisors who are hired " off the streets" sometimes feel resentments, due to the fact that they may feel as if the person is inexperienced. An employee's perception is everything, even if it may be incorrect.
Behaviors of employees tend to feed off of each other and can be addressed and adjusted by using reinforcement tools with focusing on equality throughout the casino. Positive and negative reinforcement, rewards and punishments can lead to more productive employee behavior and less counterproductive employee behavior. Employees want to be valued as an individual giving and using their skills to generate a productive business. However, when they feel as though they are not valued and receive no reinforcement in a positive manner they tend to feel worthless. On the same hand employers must give positive feedback when necessary as well as criticism when necessary.
Creativity and Innovation gives employees the opportunity to use their ideas to improve a job, product, or service ("Reference for Business; Encyclopedia of Business", 2012). Learning will give the employee the tools and the opportunities to accomplish more because most employees will take on challenges ("Reference for Business; Encyclopedia of Business", 2012). Quality of Life means creating programs that incorporate flextime, condensed workweeks, or job sharing to decrease stress on employees who are trying to balance their lives outside of work and work ("Reference for Business; Encyclopedia of Business", 2012). Monetary incentives are simply a way to reward employees