Task B assignment 204 & Task D of the ERR Report 1 – Winterbourne View Failure Winterbourne View was a 24 bed hospital registered to provide assessment, treatment and rehabilitation to people with learning difficulties and autism. The establishment was closed in June 2011 after an undercover BBC journalist got a job at the hospital and using a hidden camera documented extraordinary failures within the establishment. The hospital went under serious review by South Gloucester safeguarding adults board, the police and Care Quality Commission, in addition the government set up its own review led by the department of health. On the 31st May 2011 BBC Panorama aired their secretly filmed documentary which revealed the frequent, serious failures at Winterbourne View. The documentary provided clear evidence of the bullying and mental and physical abuse of patients from members of staff at the hospital.
Hospital's owners Castlebeck, apologised and suspended 13 employees. NHS South West said it was "appalled" and the Care Quality Commission said there was an "unforgivable error of judgement" in not investigating earlier abuse claims. Hillcroft Care Home, Lancashire - Research In October 2012 six care workers were arrested in connection with abuse in Hillcroft Care Home near Lancashire. The police were called into the home of May that year, after a complaint from staff. Five nurses and one matron
Task D Presentation of report The care staff of Winterbourne View unit, in Hambrook, near Bristol, has developed culture of abuse that prevailed despite tip-offs and repeated inspections. It’s been documented how staff pinned residents to the floor and forced one into the shower fully dressed and then outside until she shook from cold. Residents were slapped and taunted, and one was teased about a suicide attempt. Experts told the programme what they had seen amounted to "torture". The malpractice has been documented by an undercover cameraman and broadcast on the BBC's Panorama Avon and Somerset Police were criticised for not informing South Gloucestershire Adult Safeguarding of all their contacts with the hospital as after 29 calls and nine incidents over a period of nearly three years relating to Winterbourne View, and agreed a pattern should have been noticed.However, investigating officers had "overly relied on people perceived as professionals and experts in their field" at the hospital, for information David Behan, chief executive of the Care Quality Commission, said: "There is much for all the organisations involved with Winterbourne View to consider in Margaret Flynn's thorough and comprehensive report.
These patients, many of whom were vulnerable and unable to convey their mistreatment to others outside of the hospital such as the Police, Social Services or the Care Quality Commission (CQC). One senior nurse reported his concerns to the Castlebeck View management then with the South Gloucestershire Adult Safeguarding Team and finally the CQC but his complaint was not taken up by any organization. Later the same nurse decided to highlight the ongoing abuse to the BBC who began an undercover investigation/exposé at the hospital using a reporter and hidden cameras to record the events. The undercover footage showed that the staff would often assault and even use chairs to restrain patients. One patient was repeatedly poked in the eyes.
The risk manager said she would investigate further. Eight months later, the radiologist, the hospital and family physician were sued. The issue of breach of patient confidentiality was investigated. This disclosed that shortly after his discharge, the patient was approached by a colleague who expressed sympathy about his HIV status. The patient knew this colleague worked at the hospital.
ASSIGNMENT 204 - TASK B – RESEARCH AND ACCOUNT IDENTIFY TWO REPORTS ON SERIOUS FAILURES TO PROTECT INDIVIDUALS ON ABUSE. WRITE AN ACCOUNT THAT DESCRIBES THE UNSAFE PRACTICES IN THE REVIEWS. REPORT 1 Concerns at Winterbourne View Hospital first came to light after a charge nurse raised the issues with the hospital in October 2010 and his allegations were passed on to the local authority, South Gloucestershire council, in its capacity as lead safeguarding agency and then relayed to the CQC in December 2010 but nothing was done. In May 2011 the BBC released undercover footage about the appalling way vulnerable residents at Winterbourne View Hospital were being treated, once the footage was released it came into light that the owners of Winterbourne View, health regulators, local health services and the police had failed to act upon increasing warning signs. On the 18TH June 2011 the CQC published its findings following an inspection of services provided at Winterbourne View.
CU298P/ CT298 Principles of Safeguarding and Protection in Health and Social Care 3.3 Identify reports into serious failures to protect individuals from abuse. 1) There was a “systemic failure to protect people” by the owners of a Bristol hospital at the centre of abuse allegations involving vulnerable adults, care watchdogs have said. The Care Quality Commission has published its findings following an inspection of services provided At Winterbourne View, owned by Castlebeck Care Ltd, in Bristol. The report comes after the BBC’s Panorama filmed patients being pinned down, slapped, doused in cold water and repeatedly taunted and teased despite warnings by whistle blower Terry Bryan. Mr Bryan, a senior nurse, had alerted the care home’s management and the CQC on several occasions, but his concerns failed to be followed up.
Research on reports and concerns on failures to protect vulnerable adults from abuse… Winterbourne View hospital abuse A private hospital in Hambrook in England operated by Castleback was physically and psychologically abusing people with learning disabilities. The 24 bed hospital was providing assessment, treatment and rehabilitation for people with learning disabilities and autism. Thanks to hidden camera was this dreadful hospital shut and all 11 staff members who abused patients were sentenced for criminal acts. 6 have been sent into the prison. Abuse: An undercover reporter recorded secret footage of patients being abused by carers.
The BBC's Undercover Care into Castlebeck's Winterbourne View In may 2011 the BBC's television program Panorama broadcasted a program, called undercover care, which would disgust and sicken the United Kingdom. The BBC sent an undercover reporter into Winterbourne, after they were approached by a former senior nurse (Terry Bryan) who was concerned about some of the hospitals support workers. After he had complained ( also known as whistle blowing) to his managers at Winterbourne view and to the local Care Quality Commission (CQC), but his complaint was never taken further by either party. Winterbourne View is a private hospital, situated in Bristol in the South of the country. In the private hospital, which apparently charges up to £3,500 per week to care for their patients, the care for people who suffer with learning disabilities and autism, which means their behaviour, can be to challenging at times to have them at home.
The supervisor misplaced the paperwork stating he completed treatment, but recalls that he did in fact complete training. After investigation by the Department of Human Services, the nursing home was found to be in violation of several regulations. The violations included failure to properly train personnel, failure to follow in a timely manner the procedures for an intoxicated employee, failure to have a licensed nurse on duty at the time of the incident, and failure to notify the next of kin or the physician. Zelda Rodebush had sued New Horizon with negligence in hiring practices and supervision of employees; and sued the aide for intentional infliction of physical injury. New Horizon’s defense was that the aide's action of slapping Rodebush was against the nursing home's policy and had not been suggested as a method of blocking the combativeness of an Alzheimer's patient.