Identify the Diffrent Reasons People Communicate

404 Words2 Pages
Understand why effective communication is important in the work settings Identify the different reasons people communicate:- • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences Explain how to establish the communication and language needs wishes and preferences of individuals:- Communication in the work setting can lead to a number of things including a sense of anxiety or avoid being isolation. When you are working in a team and especially if it is in a company, you need to be a good team player and to get along with all members of clients no matter whether you like or not, If you don't communicate well they limit their ability to connect on any meaningful level and that can lead to conflict or any other trouble that can cause you to be excluded from the work field, so it is extremely important for a person to have better relationships with the colleague that you are working with. Positive communication skills like listening, open-ended questions, calm tone of voice and I statements help unite people because they are behaviours that lead to sustained relationships. Workplace relationships also become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. Be able to meet the communication and language needs, wishes and preferences of individuals Demonstrate how to establish the communication and language needs, wishes and preferences of individual I would establish a service user’s communication and language needs by:- • Reading his or her care plan • Reading his or her medical notes • Speaking to the client directly • Speaking to other colleagues • Speaking directly to members of the service user’s family Describe the factors to consider
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