By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us.
Arti Singh Unit Reference F/601/5465 27/09/13 1.1 Identify Different Reasons Why People Communicate. People communicate chiefly to exchange information and share their feeling to others. Communication can be done verbally by talking or writing or by use of body language. It builds relationships, motivates people and can create an attitude towards people. People usually feel satisfied when they communicate well with individuals.
Communication can have a positive, or negative affect on individuals with whom I work with. It can dictate the relationship, and how effectively the individual is supported. Body language is a huge part of communication, and often says a lot, before we have even spoken. Body language needs to be positive, and being able to communicate at some ones level, including physically ( Perhaps by kneeling down or sitting down, always to the side of an individual, never directly in front of) will encourage individuals to interact with more readily. Keeping eye contact, speaking at the correct pace for the individual, and repeating communications where necessary will all aid the process, and are positive ways in which to communicate, Listening, and giving someone the time they need to speak, and finish sentences is just as important, individuals must never be rushed.
It is important to respond to an individual’s reactions when communicating because of the individual’s needs. So you can provide an accurate response, to promote empathy and a shared understanding to avoid the individual becoming more distressed, frustrated or confused. Outcome 3 Individuals from
People communicate for different reasons such as, to gain understanding and knowledge, to learn, to survive, to socialise with others, to give opinions, to show emotions, to work together as a team, to understand etcetera. Effective Communication In order to be effective when communicating individuals need to be approachable, this means positive body language. Individuals also need to be more confident and clear when communicating otherwise it is easy for miscommunication to occur. Communication is also effective because without it individuals can become isolated and wouldn’t be able to make friends and build relationships. Communication Cycle According to Nolan (1999: 162), ‘communication is not just about giving information to people, as during the conversation individuals go round in a ‘cycle’’.
• To convey emotions. People need be able to convey how they are feeling so that others can respond effectively. Sharing feelings in a positive way builds trust and good relationships. For example, if a young person is feeling down staff can give encouragement and reassurance to build them up. • To give and receive information.
When people fully understand one another they are able to communicate better since communication allows us to better understand what others around us want, need, expect of us, and desire. Communication is the foundation of daily interactions, social affairs, and anything that requires the need to associate with other human beings. Cultural literacy requires a person not to just look at someone else who has different ideas, beliefs, values, traditions and materials but to ultimately understand them. That person is able to recognize the meaning of words, phrases, places or names in order to connect better with all sorts of people. Culture evolves and changes over time; understanding the history of someone's culture comes with knowing the past of where they come from as well as where their culture is today.
You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people. For example * Colleagues – Communicating with colleagues is very important. Having a good relationship with your colleagues is due to good communications skills. Communication is best achieved through simple planning and control. You need to be able to share thoughts and ideas to help each other to increase the potential of your workplace.
Person Centered planning helps us do this by discovering and acting on what matters to a person. It gives us a structure to help us continually listen and learn about what is important to a person now and in the future and to act on this in alliance with friends and family. It requires a