Hsc3029 Support Individuals with Specific Communication Needs

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* Unit HSC 39 Support Individuals with Specific Communication Needs Assessment Criteria | Answers | 1. Explain the importance of meeting an individual’s communication’s needs | Communication is an essential part of all relationships, and as a senior care assistant, the ability to communicate well with the service users is a basic requirement for doing my job.Every individual has the right to communicate and as a senior care assistant, I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law to make sure that everyone’s communication needs are met.If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate when they are ill or feel sick or hungry or when they need help with different aspects of their life.It would also affect all the other rights covered by the codes of practice, which include diversity, equality, control, dignity, effective communication, risks, safety and security. | 2. Explain how own role and practice can impact on communication with an individual who has specific communication needs | As a senior care assistant I need to be alert at all time and to be prepared to analyse and adapt everyone’s needs for communication.The way I work and relate to the individuals I, support can help or hinder them to have the proper care or needs attended. For example if an individual needs me to speak slowly when I am explaining the process that I am about to do and I will raise the tone of my voice without me wanting to do so he/she can become agitated and restless and upset and will lose confidence in my abilities to help him/her with their daily life or even have an aggressive behaviour towards me or them and one of us can get injured. Some individuals need to see my face in order for them to be able to read my
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