2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal. Depending on whom we are dealing with and what the situation is we may use one or the other or a mixture of the two. You will be dealing with many different people at the work place. When we are with the family we are very formal and much softer with the client to make them feel comfortable. 2.3 Explain why it is important to observe an individual’s reactions when communicating with them – It is important to observe an individual’s behaviour because their body language is also a form of communication.
Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations. Good communication is important between staff and all involved in an individual’s care to ensure consistent delivery of the best level of care. Poor communication can lead to feelings of low self esteem, isolation, confusion, fear and frustration. It can also leave someone at an increased risk of abuse. 3.
Basically when a nurse does assessment, he or she comes up with a diagnosis, this diagnosis helps the nurse to better treat the patient. Baccalaureate nurses have better academic standings to come up with the proper diagnosis, which in turn will help the patient get the right and proper treatment. Baccalaureate nurses are also good planners in patient care, after the assessment and diagnosis, the planning of the patient care takes place, since baccalaureate have a higher knowledge and skills the plan efficiently on how to carry patients which honestly overshadows the associate degree nurse’s ways of planning patient care. Implementation or rather execution of the work itself takes a vital role too, the Baccalaureate take a upper hand in the patient care since they have the right knowledge than the associate degree nurses .Finally, after all is said and done, evaluation of the whole processes of patient care is carried to determine if indeed the optimum goal of patient treatment was a achieved. Baccalaureate nurses due to their education and evidenced based approach on tackling patient’s issues, they do a better evaluation on patients than their counterpart, associate degree nurses.
From the way that I have interrupted that if the participates are forced into going through with the research it could have a very negative effect on the outcome and will cause data to be wrongfully interrupted. The informed consent is necessary for ethical research because it outlines what the researchers are doing and what is expected of the participates. It states what risks that are involved and they are able to back out at any time they wish if they are in fear or just do not want to help out anymore. After they are done with the study the participates need to be debriefed where if they are taking a medication that is being researched they are informed if they received the actual drug or a placebo, also at this time they are given an explanation of the study and the procedures that were involved. I will share with the class that I had my son involved in a drug study for ADHD about 9 years ago; it was for the patch that is offered now.
1.2 Communication is used to facilitate a need and two way communication is necessary to achieve understanding. When an individual has a condition that acts as a barrier to communication this can cause them to feel isolated and detached from society, friends and loved ones which in turn can lead to a person becoming depressed, lonely and withdrawn. 1.3 As a care worker I have to ensure that what I am communicating with the individuals I support with sensory loss is being understood and that I understand what is being communicated back to me. I will often have to repeat what has been said or write things down to ensure understanding. I always allow plenty of time for communication and listen to what is being communicated then repeat it back to the person so they are confident I have acknowledged and understood their message.
A potential dilemma could be the client not wanting to visit the hospital when the client has been medically advised that it is essential for them to do so, refusal of medication or any time the service user exercises their rights, to choose or refuse, that could potentially cause harm to themselves or others. I would try to advise them as to what was in their best interest, but there is a fine line between advising them and your advice itself becoming abuse once a service user has “refused” or said “no”. If in doubt always phone your supervisor or manager and always document exactly what has happened and what has been said and done.
Unit 1515 - Principles of communication in adult social care settings 1.1 Identify different reasons why people communicate In general, people like to live with other people, most people are sociable and want to reach out to other people around us, Very few people lead completely solitary lives. People also communicate for all different types of reasons such as to express their needs, share ideas and information, reassurance, build relationships, socialise, share experiences and to express their feeling, feelings like fear, anger, sadness, love, hate and pain. People want to get views, wishes and information across to others for all kinds of reasons, sometimes this can be essential or even life saving in the case of a warning, It can be vital to make a person’s quality of life better if they are communicating that they are in pain or it can be to make emotional contact with others to express feelings. 1.2 Explain how effective communication affects all aspects of working in adult social care settings In your job you need to communicate with people all the time. First and foremost is the person you are supporting or the service user, but there are also their family and friends, who are likely to be involved in the support plan.
Healthcare settings need to develop a clear written workplace policy stating that harassment and discrimination are not tolerated and establish a process for hearing complaints while maintaining confidentially by appointing an appropriate ‘Contact Officer’ to deal with complaints. If we are going to work harmoniously with people from diverse backgrounds, we need to be tolerant and respectful about values, beliefs and religious practices, which may be very different from our own. The more we learn about other cultures, the more we can put ourselves in other people’s shoes and respect their position. When you and a co-worker do not agree, try looking at things from their perspective. (DOE&T
Example | Strength | Weakness | Related Theory | Prevents confusion | Having an interpreter to communicate socially if the person is deaf or blind. | Not having an interpreter will make it so that they are unable to communicate socially, which will make them feel isolated and frustrated. | This can be related to Tuckman’s Theory of Group Interaction because the interpreter and blind or deaf person have to work as a team so that they can interact socially. | | Doctor explaining how a Patient should take their medicine. | If the patient has to take more than one type of medication at the same time; they will get confused if the Doctor hasn’t clearly explained how they should take it.
In my job role this is making sure that I do not overcome my boundaries and recognise my abilities and limitations of my competency. Keep my emotions and personal beliefs outside of work and also never accept any offer off patients that would be seen to compromise my position. Inform more senior members of staff of any actions or omissions by myself or colleagues that I may feel will put the safety of myself or patients at risk. • Promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their carers at all times. In my job role always acting in the best interests of patients is essential, treating them with the respect and compassion that they need.