Question 1: Organisations such as BHP would operate a number of different performance appraisal methods. In order to ensure the success of the method implemented certain processes need to be in place. Outline the processes and documentation an organisation such as BHP would need to have in place to successfully implement performance management. * Firstly, BHP would need to assess whether all positions within their organisation are documented and available in current and accurate position descriptions. * Investigate whether managers have provided all BHP staff with performance indicators to be used in the current appraisal period, ensuring they are consistent with each staff members key role requirements, as outlined in each position description.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Also will need to establish the productivity measures and compare those with the company or organization figures. Lastly, the manager will need to have a team meeting; take contribution on achieving the goals set by the manager, and institute a common goal for the teams. The transformational leadership style will work for the restructuring strategy with the new management practices, because the teams are mature and under the strong leadership of new management. In order to allow the new transformational leadership to be effective, one will have to recognize critical competencies, educate their employees, and motivate, empower, and encourage the teams to facilitate them to focus on accomplishing their goals effectively. It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams.
It is vital for management to be aware and up to date with relevant legislation and information, as it is a part of their role to guide, support and influence other staff to do well in their own roles. As a member of management your own professional development not only impacts on yourself but also other staff, the Agency and the people who use the service. Staff must also ensure continuous professional development through reading policies and procedures to ensure they are working within the Agency’s set guidelines, attending and participating in team meetings in order for them to have input in to possible changes and discuss with colleagues good and bad working practices to ensure continuity in care. Staff must also be provided with training opportunities to update knowledge and ensure understanding as well as reading materials for informational purposes. In regards to the care industry, improving knowledge and practice ensures a happier, productive and more effective workforce and provides a sense of happiness, comfort, safety and well-being for service users therefore personal development is extremely important.
It is also clear that employees are having difficulty with knowing what and when professional development activities are offered or required. The necessity for employees to be active in professional development, drives the necessity for this project. Allowing easier access to this information in a centralized location and allowing employees to interact, add events to their schedules, and receive alerts of events would solve this issue and would further allow for professional development to be in tune with our company's mission to have the greatest employees in the industry. The need, also, to allow employees to document information gained from professional development events is evident. This would, in a sense, produce a central knowledgebase for other employees to benefit from.
Specific roles will have to be given to individual team members and allocate resources that help goals to be achieved. Afterwards we will need to identify sales target and reporting procedures and expected outcomes. Lastly we will need to let them know the actions they will need to take and how their actions will impact the work of other team members. Performance against the the organization’s quality and delivery standards will involve collecting data that relates to the actual performances of employees and mapping it against the expected performance. It is then possible to determine the extent to which actual performance meets intended performances.
It is important that Learning and Performance Solutions employees are provided clear expectations for meeting each of the goals. Because of this, each Training Manager must outline what they expect from each employee in relation to their goals. In addition to this, any coaching conversations should also include methods by which the manager believes the employee can improve their
The whole process of benchmarking is to identify the best practice in relation to the product or process within the particular industry. This benchmarking technique is a management tool through which a plan for evaluation, measurement, and improvement is implemented. It seems as though with our team these tasks have been completed. Within the actual business and the shift workers we have to make sure that we identify the best practice for each shift in which there are many different tasks listed in the column chart. All managers should benchmark the organization in order to assess all of the performance on each shift by providing all of what they can measure in a consistent manner across the organization.
This approach must know how to handle and resolve crisis when they arise. As a leader, they must show favorable behavior for the employees to mirror to have a favorable outcome. One common indicator of leader effectiveness is the extent to which the performance of the team or organizational unit is enhanced and the attainment of goals is facilitated (Yuki, 2010). Strengths The strength of the behavior approach in leadership is a situation arises, and they deal with it efficiently. Whether it is one or more issues at a time, they juggle each one to resolution.