Hr Case Study

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STAFFING MANAGEMENT STUDENT WORKBOOK Is There a Doctor in the House? Attracting Physicians for an Underserved Area By Francine K. Schlosser, Ph.D. Project team Author: SHRM Project contributors: Francine K. Schlosser, Ph.D. Bill Schaefer, SPHR Nancy A. Woolever, SPHR Sharon H. Leonard Katya Scanlan, copy editor Kellyn Lombardi, graphic designer External contributor: Editor: Design: © 2008 Society for Human Resource Management. Francine K. Schlosser, Ph.D. Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: (800) 283-7476 Fax: (703) 535-6432 Web: www.shrm.org/hreducation 08-0843-SW Case Instructions This case outlines physician attraction issues faced by Windsor, a mid-size Canadian city located in southwestern Ontario. The city is experiencing a severe physician shortage. To address this shortage, city leaders must create a compelling vision of the benefits that incoming doctors might anticipate when setting up their practices in their area. To that end, the City of Windsor has created the Health Services Recruitment Office staffed by an HR director with previous experience in other industries. The director is responsible for locating and attracting candidates but not for screening or selection. Her immediate challenge is to fi nd a general practitioner for a local hospital, but her long-term goal is to address the
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