Hospitality Operation and Strategy

3017 Words13 Pages
Hospitality Operations Strategy The hotel industry is an important industry in the UK and it plays an important part on not only people but also the national economy. Nowadays the economy globalization has become a part of the necessary requirement for enterprises to sustain a successful business operating in a competitive environment. Accordingly, global expansion of hotel operations has increasingly become a significant strategic development for big hotel corporations. This essay will critically analyse and compare the market planning and objectives set after evaluating present market trends and development undertaken by two international established hotels in the industry: Hilton Hotels & Resorts and Marriott Hotels & Resorts. While both of these companies are targeted at exclusive segments of the overall public, they both aim to deliver affordable comfort and luxury with reliability throughout the brand. This close relationship leaves subtle differences between two organisations, which will allow for a credible comparison and analysis between the two establishment's marketing strategies, target market and market development in order to recognise strategies available to similar service providers wishing to understand and exploit trends in the market. Market dominance as well as theoretical concepts will be compared such as ANSOFFS Matrix and principles, diversification and Boston Matrix will be applied to assess strategic scope and strength of the two brands. Hilton and Marriott Hotels products and service Marriott International, Inc. is a leading hospitality company with more than 3,800 properties, 19 hotel brands, and associates at more than 3,800 managed and franchised properties around the world. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for more than 80 years, the company is headquartered in Bethesda,
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