Unit 204 Outcome 4.1 Explain how the likelihood of abuse may be reduced by; * Working with person centred values A person centred approach is counting and treating everyone with respect. Allowing individuals to make their own choices and decisions, respecting their views will gain their self esteem and will help them recognise their own rights and values which will protect them from being abused. It can also help create relationships between staff and residents so they gain somebody to confide in. * Encouraging active participation This promotes inclusion, making an individual feel some self-worth. Will promote confidence and will also help gain friendships.
It is about giving equal access and opportunities and getting rid of discrimination and intolerance. 1. 2 Someone could ignore a colleague, because they are discriminating them purposely because they come from a different area, class, culture, religion, or they may not actually have anything to do with them because they feel they have nothing in common with them. Indirect discrimination occurs when policies and practices, which appear neutral or fair because they are applied to everyone, actually disadvantage people and particular groups within society. 1.3 By supporting a person’s equality you are treating them as an equal and including them in all activities, you will be reducing the likelihood of discrimination.
Mixing with different people can help us to overcome fears and prejudices having people from diverse backgrounds in the work place will bring different talents, skills and knowledge. I have to be sensitive to peoples needs and respect their abilities, background, values customs and beliefs and by considering the opinions, circumstances and feelings of my colleagues and customers without judgement of race, religion, position, circumstances, status or appearance. By trying to always listen to people and be open to other points of view and by treating everyone in the same way and don’t laugh about other religions and customs. By being polite, tolerant and patient with others and don’t use language or behaviours that could be offensive and misinterpreted. I can then learn from other just by listening and asking for help when needed, or I can observe them if they are doing a task that requires expertise or great precision.
Equality is about everybody being equal to one another, but not necessarily treating them all the same. Because everyones needs are different you as a support worker have to look at the individuals needs, and assess what you can do to improve their quality of life, whilst keeping them safe and still promoting independence. Inclusion is about involving everyone in society, making sure all have opportunities to work or take part in social activities even though they may have a disability. Eg. mental health problems.
I need to work in a person centred way and take into account the service users likes and dislikes, beliefs and any personal history they have , I can deliver the best care possible to them. At the same time I need to offer assistance they may require within my role of a support worker. Diversity should be valued as no individual is the same as any other. People don’t always accept what is different and diversity can lead a society to grow or to lead to violence and hatred. Sometimes it can be that people are a little afraid of an individual who is different, I have found in my work role that some people can be very hesitant to talk to the people I support.
It is important to be open minded and understanding to other attittues and beliefs and respect the differences between own and others. Sometimes we may have service users with other religions and beliefs and it is important to understand so we may help the service user maintain any of their beliefs and wishes. Everyone is entitled to their own attitutes and beliefs but its important it does not not have a negatitive impact on work. We can find out more of their wishes by reading care plans, asking senior member of staff or asking members of family. Reflecting on your own work helps you learn from previous experience, to be able to look back and think about how you could achieved the
Equality is about fostering and promoting the right to be different, to be free from discrimination, and to have choice and dignity and to be valued as an individual, with the right to your own beliefs and values. Health and social care services should meet the needs of people from all backgrounds. You should not be treated less favourably than anyone else because of your beliefs or your religion or because of any other characteristics you may poses. Equal opportunity is about addressing representation and balance, but is a term used in workplaces to describe the measures taken by organisations to ensure fairness between staff and patients. It means treating people as individuals, with different skills and abilities, without making judgment based on stereotypes.
In a working relationship it is better to try to keep your personal opinions to yourself because It is a lot easier to work if you get on and don't have differences and tensions between you. A personal relationship is a lot easier to speak your mind as the person receiving it knows you well and wont get so offended. Aii Give two examples of different working relationships in an adult social care setting When talking to your co workers they normally can relate because they do the same work and normally know exactly what and who you are talking about. When talking to an agency worker or visiting doctor you would need to be more descriptive as they would not know the residents the same way you do. You would probably have to show them who the different individuals are too.
Inclusion is the practice of eliminating discrimination and removing the barriers that may be hindering people, helping them access equal opportunities and fair treatment. In a care setting, it means celebrating each service user's individuality and making sure they have access to an equal quality of care. 1.2 Describe the potential effects of discrimination The potential effects of discrimination can be different for different people. Some people may experience physical effects, whilst some experience emotional effects, or a combination of both. Physical
This will sort them texture that they have made an informed and wise decision as it will minimize the buyer’s remorse that customers usually feel at certain point or another. Another touch point we employ is ensuring that customers have a clear understanding of the benefits and services that our product offering them and that the same information truly being communicated in all of the company. This certainly helps to reinforce that they have made the right choice and minimizes confusion. There is nothing worse for customers to receive two different information at different point along the customer spectrum from a recent decision that they have made to purchase your product, and to avoid that; our company trains employees to provide correct and same information to the customers to create the customers fully understand the