Herzberg's Two-Factor Theory

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Herzberg's Herzberg's Two-Factor Theory Herzberg's Two-Factor Theory Many psychologists have developed need-based theories of motivation. One theory in particular has not gotten such great reviews because of inconsistent results and lack of direction (Guna, 2010). That theory has been Frederick Herzberg’s two-factor theory. The first study was done on accountants and engineers and that was just too small of a spectrum in employees to really get efficient evidence. This paper will explain Herzberg’s theory on motivation and show research done with this theory. Finally this paper with apply this theory to an organization. What is Herzberg’s two-factor theory? Frederick Herzberg was a psychologist who developed the Two-Factor theory on motivation in the work force. The two factors in this theory were hygiene and motivator factors. Hygiene factors are categorized as co-worker relationships, management, company policies, and compensation. Motivator factors are passion for the job, acknowledgement, chance for advancement, and responsibility. Hygiene factors can be considered extrinsic motivators, while motivator factors can be considered intrinsic motivators. In order for work productivity to grow, employees must be motivated intrinsically and extrinsically. Herzberg, when performing his first interviews, would ask the informants to recall a time at work when they felt exceptionally good about their work (Gardner, 1977). During his second interviews, he would ask the respondents to recall a time when they felt bad about their work. He then classified the various responses into hygiene and motivator factors. Having this type of open-ended research was questionable because there was no exact way to categorize the responses. Herzberg’s first study was done in 1959 and since then motivators and hygiene factors have changed. More recent studies have

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