Unit 5 Assignment 1: Intercultural Conflict Analysis What I believe the sources of conflict are poor communication, differing values, differing interests, scarce resources, personality clashes, and poor performance. These can ultimately lead to a lot of things depending on the setting. In a work environment, it can lead to someone losing their job. Between individuals, it can lead to a fight or loss of a relationship. If nations are involved, it can lead to imminent war.
Other problems include the company having a lackadaisical business strategy, internal conflicts among upper management, an information technology department that has not been well run and is frequently criticized by peer executives, and a lack of integrated business objectives that do not align with information technology objectives, the inability to prioritize projects due to unclear business objectives. This has resulted in project failure, a bad company reputation, loss of market share, and stock price tumbling. Carlisle believes that IZL Corporation is salvageable, but needs to upper management to do this. In this paper, the problem, recommended and alternative solutions, as well as implementation strategies are discussed. Key Issues The key issues for Jack Carlisle, according to Robert Austin, are recorded in the informally published manuscript, Jack Carlisle, CIO.
Would changes of outline been made? A few practices examined inside Chapter 1 were exemplified all through this case, for example, groupthink, dissemination of obligation, spectator unresponsiveness, speculation toward oneself, still, small voice and good judgment. The substitution configuration was impractical to finish for the timetable of conveyance that was guaranteed to clients. Since Lawson brought the issue to Warren's consideration, he denied the outline being the reasonable justification. Once Lawson went to Sink, it place him in a troublesome position.
Despite CanGo’s initial success, however, the organization is not without its fair share of concerns. The primary issue with CanGo is that it lacks a formal strategic business plan. The company has also failed to clearly define what its short-term goals and long-term goals are and how it plans to go about realizing those goals. The company also has problems with its current organizational structure. Although roles are clearly defined, CanGo often succumbs to a centralized form of decision-making, with Elizabeth Bennett micromanaging to such a degree that the decision-making process almost becomes paralyzed.
Conflict arises from a clash of perceptions, goals, or values in an arena where people care about the outcome. Confusion can cause conflict because individuals in the organization want to achieve their own personal goals while also working with others to achieve the common mission of the organization. Conflict can be helpful in making necessary changes within the home or work environment. However, unresolved conflict can result in feelings of dissatisfaction, unhappiness, hopelessness, depression, and other emotions. Most conflicts in the workplace can lead to a lot of negative situations, such as being permanently dismissed from your job, work productivity can decrease, it can also increase absenteeism (which is having numerous absences from your job) and sometimes could even result in violence or serious crimes.
This will cause a lack of consistency in teaching from the management side and discipline of the employee in balancing both clients and management. Every district manager might not have the same goals for each salesman. District managers may have different expectations on how the salesman should perform during a sales call. This could be why each manager had different records of Marsh’s performance written down in the reports. When Marsh started working with Ted Franklin, it made a negative impact on his attitude towards his career.
There is an emphasis on factual and numerical reporting on which we make decisions about how our company will be run. This is a seriously flawed method of management in that there is a complete lack of thought to the psychological impact of their decisions and management of the organization. The lack of empathy is palatable in the room during these meetings. My failure to elicit empathy for others and myself in the group creates a huge challenge for me. In order to more effectively contribute to the organization, I would like to spend some time researching techniques to connect on an emotional level with the team.
The IT team had the business team so confused during the meeting that they eventually just tuned out and IT never actually got to talking about how the new technology could be used for marketing and why it was a good idea. The next issue is the lack of integration between IT and business. Not only do they have problems communicating the points they are trying to get across in language that can be easily understood, but the business end feels as though IT does not know how to meet their goals. A good example of this is on page 76 where it is discussed that “IT people don’t even know some of our basic business functions” and “We don’t feel IT is contributing to creating new business value for Hefty.” Lastly it seems as though there is bad time management and planning on the IT end. I cannot be too harsh on this considering that many projects do not go as planned, on schedule or on budget but this did raise a red flag in the mini case.
The competition for the allocation of resources between developing regions become a source of conflicts that draw the attention of the headquarter managers from real problems faced by the firm. The main problem is that because each region is fully autonomous and does not report immediately to top-management, problems related to their financial results has remained unsolved for a while, which create a major financial disruptions at higher level. So, Schering-Plough was facing those problems because it was being
When a situation occurs that interferes with an individual’s goals, emotions, interests, perceptions, and/or values it is considered a conflict. Conflict occurs when one person believes that someone else or multiple people have different views or if one feels that he or she is trying to change his or her views. This happens frequently in the business and academic world. For example, if one person in the group’s major concern is accuracy and someone else does not care whether the project is accurate or not, this causes a conflict. This conflict would cause the one person to rush and not verify the information that they received, when the other person would be doing double the work to make sure those were accurate sources.