Health Care Organization’s Service Strategy Erin Young HLTH310-1304A-02 AIU Online Abstract Health care is a very competitive industry. Each organization must develop and implement a service strategy to provide their clients with the quality of healthcare and stand out from its’ competition. Strategies to create a healing environment within the organization that affects patients, visitors, and employees will be beneficial to achieving this goal. In addition, explain how this strategy develops a culture of customer service as well as how it creates an environment for employees. Lastly, indentifying how the service strategy is linked to the organizational vision and mission.
Roles and Functions Krystal Archer HCS/325 May 20th, 2013 Cynthia Bubb The roles and functions of a health care manager can, if handled correctly, create an optimal work environment and build a strong and successful team. Health care managers are major strategic players in the overall success of an organization, and it is essential that any current or aspiring health care manager thoroughly understand their roles and functions. There are four major functions of a manager in a health care setting. Managers must plan, organize, lead and control. A manager makes plans based upon goals that have been established for the department or the organization.
HR should always be involved in the hiring process within the healthcare organization. HR must look into hiring the right people with the right skills in order for the organization to be successful and run efficiently. Hiring skilled people for the job means that the organization must look thoroughly for well qualified prospect which is why HR should be involved in recruiting, interviewing, and testing the skills of the prospects to make sure that the right person is hired for the job. Hiring someone who is not qualified can negatively affect the organization and lower the work efficiency. Once HR and management of a healthcare organization hire the right qualified prospect for a job, It’s important for their work performance be evaluated quarterly, semi-annually, or annually (however the organization chooses) in order to determine that the employee is still performing his or her duties well.
It requires that services are detailed because the priority is the patient’s perspective, thus making them very important to the organization. The second method is data driven. Measuring data is an important tool in quality improvement. Measuring informs management if the changes they are attempting to make may lead to improvement. It helps us understand the disparity that occurs in a process by monitoring over time and visualizing the effect of the change.
To treat them with honesty, dignity, and respect is my core focus. My vision for myself as a nurse is that I will create a map in my mind and set high standardized goals which will lead me toward the advancement of my career. I will continue to educate myself with the latest technology and research which will help me in my professional career. I want to succeed in my leadership role which will make a difference in nursing as I can give rise to other successful nurses. I will use all my strength and skills to complete all the challenges I face to provide the best outcome for my patient and the organization.
Human Resource Management Roles Jaime Campbell HSC/341 October 21, 2012 Angela Thomas Human Resource Management Roles Human Resources in any organization are a vital part of how the business operates. Human Resources Departments within the health care industry operate on nine primary functions. Each of these functions is important to the daily operations within the facility as well as the future of the facility. “The director of human resources may supervise several departments, each headed by an experienced manager who most likely specializes in one human resources activity, such as employment, compensation, benefits, training and development, or employee relations” (Human Resources, Training, and Labor Relations
Human Resource Project Rasmussen College Author Note Part 1 The job I would like to find most after the completion of my degree is an executive level Healthcare Quality Management position for a large healthcare network. This is a dream job of sorts for me in that I would be able to directly or indirectly effect peoples’ lives and assist in them potentially becoming a healthier, well rounded person. In this position I would lead projects in hospitals and clinics that would focus on patient care with an emphasis on educating the patient and treating the person as a whole organism not individual pieces based on system function, i.e. Mental health, Cardiovascular health etc. In my experience in the medical field Healthcare Practitioners
Briefing for an Information System There is a growing movement for health care organizations to change to electronic health record (EHR) systems. However, choosing the correct system can be an extremely overwhelming job. An organization must inquiry about what requirement is currently, what the future needs are, and if a particular system will meet the required needs on an organization from the vendor when making a choice of which vendor will employ to accomplish the task at hand. In, this briefing it will show how an organization goes about deciding which vendor to use, and the training every staff member will need to ensure he or she is efficient running the system while providing the utmost quality of service to the patients, coworkers, and the organization. Selection Process, Organization Goals, and Stakeholders Role There are a number of items that must be well-thought-out when changing an information system.
Health Policy Determinants Timeline By Bianca Andrews Course: HCS/550 November 10, 2014 Professor Elwanda Whitaker Introduction There has to be regulations and rules put in place when it comes to the thought of caring for others health problems. This is something and health care professionals must think about. When it comes to the quality of health care that is being delivered to patients, it must be overseen at all times. Regardless of whether or not a patient is in care for a short term or long term basis, the quality of care is very important. The Affordable Care Act The Affordable Care Act is a health care policy that much needed.
Human Resource Management Roles Aisha Syed HCS 341 September 5, 2013 Mr. Michael Taylor Human Resource Management Roles What is the importance of human resource management in health care? What is the definition of this term human resource management? When pertaining to human resources in health care it can be defined as a different kind of clinical and nonclinical staff responsible for public and individual health intervention (Kabene). Improving satisfaction and quality of services for patients is the primary goal of the human resources sector in the health care industry. When people think of the term “human resources”, it is likely they would automatically think of group in an organization that interviews and hired them in to his