Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting. The service user may also gain trust and understanding from me communicating well with them, this may mean that they can
Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange
Body language, eye contact, touch, posture, facial expressions and gestures are all examples. The reasons we communicate As mentioned before, communication is very important in everyday life. There are many reasons we communicate as follows: To build and maintain relationships In order to express our needs and convey our feelings To obtain and share information As a way of sharing ideas and thoughts To gain reassurance and acknowledgement To keep us and others safe As a means of giving advice As a way of gaining trust To conclude there are many different reasons to communicate and effective communication is very important in Health and Social Care and in Children and Young Peoples work settings. 1.2 Explain how communication
Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload. Effective communication with colleagues brings good relationship and then working becomes easier because there will be cooperation and trust would be developed. This would also create mutual respect and better ways of rendering the expected service to the service user and build respect in the whole system. This also would make both parties effective listeners to understand each other better. Effective communication makes adequate information available when working with other professionals and thereby assisting the service users’ effectively.
You also have to communicate with colleagues and other professionals such as doctors, nurses and pharmacists. The way in which you communicate with people will be different depending on whom you are communicating with and the purpose of the communication. You will adopt a different approach with different people, to convey the same communication. Effective communication is especially important with regards; Health and safety – required for good team working in moving and handling. With service users – to ensure that their choices and wishes are met.
Communication can be made through a variety of ways, mainly verbal, using spoken or written words or non-verbal, using body language such as gestures, eye-contact and touch.People communicate to make new relationships., for example in Redbank these relationships may be with the young people, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression in a relationship. The Residential Support Worker (RSW) develop relationships with young people, their relatives or carers and colleagues, by maintaining a friendly, supportive approach, and by being interested in what other people are doing and feeling. This enables the young people to feel comfortable and secure, and that they can trust and rely on professionals. The RSW may need to obtain and share information about service users with colleagues and other professionals to ensure the team is fully informed.
Communication is the exchange of ideas, knowledge, information and expression of emotion whether it is verbal, non-verbal or written. I am now going to explain the roles and importance of effective communication and interpersonal interaction shared between service providers and service users. The role of communication is to send and receive messages – the message being sent will be the whole purpose of the conversation. To carry on this conversation it is important that the person you’re talking to understands what you are saying in order to give an appropriate response. There are many different ways in which to communicate, some of them being: speaking, texting, emailing, writing, using objects of reference; signs and symbols.
However, more usually a person wants to communicate to another to ask for something, for example, they might want a drink or some food, or need help with a task. Communication can happen to find out information, to ask and respond to questions, to give information and to give instructions. Communication can also happen for general conversation, for companionship and friendship. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication is vital for the social care worker. The service user and the social worker need to understand each other clearly in order for the service user to receive the best possible care.
Communication in the work environment with colleagues, service users, family members, Other organisations regarding the service user. Promotes trust, helps understand the individual’s needs. Communication is used to inform others of the care and wellbeing of the service user without communication I would not know what the service user wants and needs, feelings and wellbeing. Communication can prevent or resolve conflict and prevent misunderstanding. 1 Be able to meet the communication and language needs and wishes and preferences of Individuals 2.3 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals.
Use and Develop Systems that Promote Communication. The range of groups and individuals whose communication needs must be addressed in my job role is wide, and includes: * Service users * Families and friends * Advocates * Colleagues * CQC * Health professionals * Social services. Effective communication in care settings helps both care workers and people who use care services to form good relationships and to work well together. People communicate most effectively when they: * Feel relaxed. * Are able to empathise with the other person.