Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
1. Identify the different reasons why people communicate (1.1.1) People communicate to make friends and build relationships, to express feelings, thoughts and emotions, to express needs, wishes and preferences, to obtain and exchange information. Communication helps maintain independence. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations.
1.1 Communication is a way of giving and receiving of information between people whether this is by verbal and non verbal means. Effective communication is a two way process, ensuring that the correct message is sent, received, and also understood by the other parties. People communicate for many different reasons: to express feelings and needs; to help to build relationships; to socialise; to ask questions; to receive information and instruction; to share knowledge; to share opinions. 1.2 Communication is a vital part of being able to develop a relationship with a resident. Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.
Unit 201: Principles of communication in adult social care settings. Outcome 1: Understand why communication is important in adult social care settings. 1.1 – Identify different reasons why people communicate. Ø To inform one another. ü So the service user can understand what the carer is doing.
unit 301 Principles of communication in adult social care settings Derenik Baghdasarian Outcome 1 Understand why effective communication is important in adult social care settings 1.1) Identify the different reasons people communicate Communication is the giving and receiving of information. Communication is essential part of our daily life, it allows us to express our feeling, from talking, shouting, crying, reading, writing, seeing, listening, and using nonverbal body language expressions (smiling, frowning). People communicate because they want to share information and ideas. 1.2 ) Explain how communication affects relationships in an adult social care settings Good communication can promote equality by encouraging service users to participate in activities within the nursing home. Effective communication enables service users’ needs and wishes to be met.
This communication can be between adults or children. Effective communication will make worker’s role work and will enable them to develop their role as a practitioner working with children and young people. Effective communication will develop the following: * Relationship with servicers users * Relationship with colleagues * Relationship with parents: Outcome 2 be able to meet the commutation and language needs wishes and preferences of individuals. 2.1 There are a number of factors to consider when promoting effective communication these vary for different age groups, genders, cultures, etc. It is important to communicate effectively to help avoid confusion and misunderstanding.
L3 HSC Technical Certificate unit worksheet Unit 301 - Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Identify the different reasons why people communicate (1.1.1) People need to communicate to express needs, to share ideas and information, to reassure, to express feelings, to build relationships, socialize, to ask questions and to share experiences. People need to communicate to establish and maintain relationships with people. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) You need good communication in an adult social care setting to provide a good service.