John requires high quality customer service to the clients he is supplying to. It is Jessica’s job to provide this service, there must be constant contact between these teams to ensure this relationship is maintained. Jessica relies on John to provide quality product in an appropriate time and manner. 3. Jessica has identified an issue with the internal customer relationships in the pharmaceutical supplier.
The most important role or function for a health care manager There are several roles and functions that a health care manager incorporates. The function that the manager has is to change with the times as well as the stock holders on how the facility is run. The manager must be accountable for not only him or herself but also the employees. He or she has to be able to have on the spot decision- making at all times. The production of the facility has to flourish for the cost of the hospital to be in the black and not the red.
Nursing seems like an ideal industry in which to practice team building. Hospitals are a high pressure, high intensity work culture. The teams of nurses should be a productive team with communication and goals. Patients are quality and job satisfaction and stem from team building skills. It is discouraging that nurses would sacrifice team building to save time.
LEG 500 Law, Ethics and Corporate Governance ] Assignment #3 – Corporate Governance and Ethical Responsibility In the corporate world there exists a great deal of ethical and legal responsibility. When the medical field combines with the corporate world there is a whole new element of responsibilities. “The dilemma in Healthcare today is how to provide high-quality healthcare while keeping the costs at a minimum” (Oddo, 2001 p. 125). The number of stakeholders is enormous with various needs that must be met. We will look at the stakeholders and their needs and any conflicts that might exist.
These facilities rely on qualified medical personal to ensure that adequate care is being provided to residents and go through great lengths to the right candidates are being hiring. With all the quality of services that are provided it is necessary to employ a qualified, dependable and trustworthy individual that in turn requires the Human Resource Department to set strong hiring regulations in order to meet the needs of the facility. According to Ivancevich & Konopaske (2013), the role of the Human Resource Department is to facilitate the most
The Working Time Regulations and the Minimum Wage Act 1998 both require records relating to hours worked and pay. Internally it is important to keep up to date accurate records to help the organisation plan ahead. Personnel records are important so we can effectively recruit, train and develop our staff to aid us in achieving the organisations goals. Having accurate data will allow managers to base decisions on facts rather than guesswork. (ACAS, 2011) Records We Keep Our organisation collects Sickness and Absence data so we can: * Monitor employee’s absences to identify patterns or trends.
How might competition impact the services provided to the patient? How does the improvement upon the resources, tools, and competency of medical staff personnel involve the element of competition? If we were to consider how far modern medicine has evolved within the last several decades, it is obvious that the competition for further improvement has allowed the health care industry to evolve exponentially. The services provided to the patient, the resources available to the patient, the tools utilized during patient treatment, and the level of knowledge and expertise of the medical staff all impact the proficiency and reputation of the health care organization. As a patient we place the utmost faith and fidelity within the hands of those providing treatment, we are entrusting personal information about ourselves with the unanimous understanding that our best interests will always remain a priority, and we expect successful treatment regardless of the reason or purpose for the visit.
1. Why is it important to provide ongoing information to employees about WHS after they have been inducted into the organisation? The important to provide information to employee about WHS that is to - ensure the health , safety and welfare of employee - To protect people’s physical and mental health - To ensure the health , safety and welfare of others at the workplace 2. Why do organisations need to maintain WHS records? The company may use the WHS to build the policy stragety for each year to ensure that WHS will cover all to employee and meet the law.
Enhancing Patient Safety by reducing Medical Errors I chose the topic of “Enhancing patient safety by reducing medical errors” because it is a topic that I am very interested in. No matter what area of nursing I choose to go in, patient safety is always going to be a crucial part of the healthcare system. I know that when I work with the different patients, I am going have to provide a safe quality of care, be aware of the different risk factors that can affect a patient’s safety. I understand it is going to be a challenge to keep patients safe because errors and mistakes happen every day, and they can happen at any time. I feel like my job as a nurse would be to make sure that no errors occur, and that the patient is safe at all times.
A senior person will also check your work and will be there for guidance if any conflict of interest occurs. A senior person is there to consult if a situation arises that you are unsure of. They will make you aware of performance standards, your responsibilities, your level of authority and the policies, procedures and strategies used to support and uphold the standards of the practice. As a medical receptionist, you are often the first point of contact with a patient. It is extremely important to build a good relationship with the patients who attend the practice.