Harley Davidson Essay

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BUILDING BRAND COMMUNITY ON THE HARLEY- DAVIDSON POSSE RIDE ) Executive Summary This report provides an analysis of the organization of the Posse Ride, an annual Rolling Rally organized by Harley Owners Group (H.O.G), a division of the Harley- Davidson Motor Company. These analyses were made by evaluating the strengths, weaknesses, opportunities and threats related to H.O.G. This report also details some key issues prevailing in the organization of the Posse Rides such as poor customer satisfaction, inconsistent dealership treatment and safety issues related to highway travel and offers alternative solutions to help alleviate H.O.G from its current problems. From the discussion of the proposed alternatives, it would be noted that modifying the organization of the Posse Ride would be more beneficial to H.O.G. We therefore recommend that H.O.G should modify the organization of the Posse Ride in order to adequately meet its objectives of getting close to the customer, maximizing its profit and effectively managing the Posse Ride events. Background In 1983 the Harley-Davidson Motor Company formed a factory-sponsored motorcycle enthusiast club called H.O.G. to help neutralize and control the negative influence of the outlaw biker gangs that some felt dominated the sub-culture, but primarily to enhance the Harley-Davidson lifestyle experience and bring the company closer to its customers. H.O.G. organized both Stationary and Rolling rallies primarily to link riders together into a broader community to enhance the Harley Davidson lifestyle. The annual Posse Ride, one form of a Rolling Rally, has achieved an epic reputation. Most members yearn to participate in Posse Rally. SWOT Analysis Strengths: Posse ride is a one to two weeks rolling rally that has been labeled by many people as an epic event with lots of adventure, low cost, and a growing enrolment.

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