Factsheet - Person Centered Planning Summary • Person Centered Planning is a way of assisting people to work out what they want; the support they require and helping them get it. • Person Centered Planning has the person at the center, is carried out in alliance with friends and family and is focused on getting real lives for people. • Person Centered planning plays a particularly important role in delivering objectives in the “Valuing People Now” document. What is Person Centered Planning? Person Centered planning is a way of enabling people to think about what they want now and in the future.
Reflective practice is essential to personal development and the goals and targets put in place at performance reviews can help to focus you and give you a renewed sense of ability to succeed and achieve. If needs have been identified then additional training can be arranged to help you become more effective in your role and improve your confidence. When considering reflective practice you need to be open to ideas and criticisms of others. Your should reflect on your own work and the work of others around you. You need to be constantly thinking of ways to develop and improve your practice and be able to
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I
| Partnership | I work with the individual to help achieve tasks and goals | This is important as it helps the individual to achieve goals and set targets in life. | Choice | I give choice to the
It also makes staff feel supported which motivates them to improve the quality of their work. Supervisions allows time for education and psychological and practical support. If allows allows opportunity for work performance to be assessed and manage and allows any issues to be addressed. 1.2 There are several models of supervision. Wonnacott (2012)’s model considers staff, service users, organisation
Assessment Activity # 4 The best way to manage and monitor performance is to make plans and set goals. Goals need to be supported by plans so it is easier to keep track on achievements, they also help them members follow through and achieve their targets and goals to self-manage their performance. Managers need to clearly identify and communicate the work standard expected. They need to ensure that all team members know what customer service standards should be adhered to and what it means to exceed customer expectations. * Conduct regular market research and performance reviews * Ensure each team member has individual job criteria so they know what their goals are and what is expected of them.
1. Explain the importance of meeting an individual's communication needs. Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for me as a carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them.
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.
Outcome Statement 7 - Communication Snapshot This Outcome Statement is about: • being clear about why you are communicating with individuals, families and carers; • using your interpersonal skills to help them communicate their views, choices and preferences; • adapting your communication style and method to support mutual trust and understanding, and maximise the participation of individuals, families and carers; • using additional communication support that may be needed to help individuals’, families’ and carers’ views, choices and preferences to be heard, accurately communicated and understood. Work with individuals, families, carers, groups and communities (directly, alongside others and through others) to identify their information and communication needs, support individuals to access information to manage their self care, use appropriate communication methods and techniques to interact with the individual and support them to express their views, choices and preferences, and overcome any communication difficulties. Scope Good communication, verbal, non verbal and written, is at the heart of good practice in social work. Communication skills are essential for establishing effective and respectful relationships with individuals, families and carers, and for assessments, decision making and joint working with colleagues and other professionals (SCIE knowledge review 06). Understanding individuals’ cultural and ethnic heritage is essential to facilitating communication with individuals, families, carers, groups and communities from ethnic minority groups.
* To provide social, emotional and environmental support as well as physical. Developing professional working relationships Staff can provide a better standard of care for clients if they are all able to understand the requirements and needs of the client and families. Teamwork and communication are vital aspects of being able to provide outstanding care and support for the client. Communication is particularly important in order for all team members to be able to identify current wellbeing and any changes in needs.