Facebook Case Study

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Case study: Facebook What are the main characteristics of Facebook and what are its core competencies? First of all, Facebook is a communication platform which works a bit like an apparent system. It features real-time messaging with many features functions as well as third party applications. Facebook is characterized through is revenue model which represent a share through three main incomes shown as follow: One of the principal core competencies of Facebook lay on its ability to understand well the “connection between people”. How did Facebook differentiate itself from the competitors, and how could he grow being successful enough to outpass its rivals? Many social networking services were created before Facebook but a few could really succeed and eventually were replaced by Facebook. The first service (SixDegrees) emerged and could draw a large amount of users; however it failed to be a social reference as not enough expected users joined the service and it lacks functionalities. Another social website (Friendster) emerged as well, from the same service model as SixDegrees with more complete services to offer, however they failed to anticipate the demand and because of a lack of adequate hardware architecture the speed of accessing the website considerably decrease to become a major disadvantage. Afterward, a major actor arrived (MySpace) and imposed itself to the market with a simpler customer connection model- every customer could be seen unlike the current model of Facebook. Many social networking website took place during 2003 and 2005, more focused on communities. When Facebook enter the market, it could differentiate itself from the competitors by drawing an effective model concentrating on “mapping customers relationship out” rather than “building new connection”. Its strength lies also firstly on its restriction model: it creates a trusted

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