1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
Identify barrier to communication. Sometimes you will find you are unable to communicate effectively in the work place for a number of reasons. Knowing about different barriers you may come across will help to avoid difficulties and adapt your approach where necessary. Environmental factors –noise impairs listening and concentration. Poor lighting can prevent a person from noticing non-verbal communication and could reduce a hearing impaired person’s ability to lip read.
1.3 Explain how distress may affect the way an individual communicates. All individuals may react differently when feeling distressed. Some may become quiet, and not want to talk or make eye contact with you. Others may become angrier, and do all the talking in the conversation, and they may begin shouting. Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them.
1.1 Explain the importance of meeting an individual’s communication needs. Every individual has the right to communication as the Human Rights Act (1998) lists the freedom of expression as well as other rights relating to communication. As a support worker I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law that govern my practice to ensure that communication needs are met. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate you are well and get help. This could be more severe in the case of abuse whereby the individual can’t communicate effectively to alert others if they are being abused and can be vulnerable to abuse.
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting. This can really lower their self-esteem and make them feel that they are not worthy. Also, without the right equipment and support, the service user may not receive the right care and help that they need causing things to become worse for
HEALTH & SOCIAL CARE DIPLOMA HSC3029 - Support individuals with specific communication needs Service users who have communication problems need support to enable them to express themselves effectively. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by their carers being aware of the individual’s preferred method of communication and those carers also being able to support the individual to use this method. Communication is a basic human right. The Human Rights Act (1998) states that all individuals have the right to ‘freedom of expression’. If unable to communicate service users would be denied this right.
Hobbies and interests can have negative impact on their lives. They may also feel scared and alone due to this. There can be positive factors that can help out the person such as increased help, aids for support and a good support team could give them a brighter outlook on life. Organizations might help the Deaf and Blind with many different aspects of their life to support or to helping them find the right kind of support Identify steps that can be taken to overcome factors that have a negative impact on individuals with sensory loss. Some steps that can be taken to overcome the negative factors could be Make sure that areas are clear of obstacles that an individual with sight impairment might trip over or bump into.
Orientation can be affected and people can lose a sense of what is around them and where they are. This can result in a loss of sense of freedom, a loss of security, and a loss of control in their environment. Hearing loss can make face to face communication difficult and can cause people to feel isolated and excluded from conversations. 1.2 identify steps that can be taken to overcome factors that have a negative impact on individuals with sensory loss People with sensory loss need to find other ways in which they can obtain information. Makaton and BSL can help people with hearing loss.
Some of the symptoms of distress are mumbled/garbled speech or stammering, anxiety, anger, aggressive body language and concentrating problems. These are barriers that impact on effective communication, leading to misunderstanding on both sides. If you are the person in distress, you cannot hear or able to understand the whole picture because of the vicious cycle mentioned above. Individuals who are distressed will not be able to concentrate properly or focus fully, therefore their communication skills will be negatively affected. Whenever an individual becomes distressed they may experience the sense of "self" being compromised, as in low self esteem, effective communication may suffer as an individual feels withdrawn or stressed.