Expectancy Theory Essay

352 Words2 Pages
Expectancy theory proposed by Victor Vroom is a theory of motivation that says, "People are motivated by their expectation of certain prospective results that will happen if they perform a certain task". People get motivated by their expectations and they will be more productive if their expectations have a good prospect of being realized. More specifically the motivation of people is driven by their want of reward. The whole expectancy theory revolves around three different types of relationships occurring between effort, performance, reward, and personal goals. 1. Effort-performance relationship, 2. Performance-reward relationship, and 3. Reward-personal goals relationship. These 3 relations can be related to the following example: Suppose KUSOM has a system of providing scholarships to its top 3 students every semester. Here the "scholarship" factor acts as a reward. I being a student will be motivated by the expectation of that reward. I would put my effort in this which will most likely improve my performance. Improved performance would result in better results which would increase the level of my personal goals. The above one was just a hypothetical example, but similar relationships do come to play in real life organization settings. In organizations factors like good appraisal, bonuses, promotion, and other similar factors act as the expected rewards of the employees. Employees set their goals and their performance is driven by these rewards. During my internship at NCell Pvt. Ltd I did get a chance to notice this phenomenon. NCell occasionally hires some part time employees to help the marketing department with some market surveys. Those employees are given a daily target of how many calls to make per day and are paid accordingly. In addition to the target they get a bonus for every extra call they make after the target for the day has
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