Evaluation of Critical Success Factors in Erp System.

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Evaluation of Critical Success Factors in ERP Implementation Project. Saiful Islam Department of Computer Science and Engineering Bangladesh University of Engineering & Technology Dhaka-1000, Bangladesh Email: saiful@cse.buet.ac.bd Phone: +880 1715 232166 --------------------------------------------------------------------------------- Abstract: Despite the benefits that can be achieved from a successful ERP system implementation, there is already evidence of high failure risks in ERP implementation projects. Too often, project managers focus mainly on the technical and financial aspects of the implementation project, while neglecting or putting less effort on the non technical issues. Therefore, one of the major research issues in ERP systems today is the study of ERP implementation success. Some authors have shown that ERP implementation success definition and measurement depends on the points of view of the involved stakeholders. A typical approach used to define and measure ERP implementation success has been critical success factors approach. Along this line, in this research paper I have contributed to my understanding of the critical success factors of ERP implementations and how these factors can be put into practice to help the process of project management in ERP implementations. I attempted to build a consensus from previous research and derived a unified model of critical success factors in ERP implementations. For this purpose, I applied grounded theory as my main research method. I have collected all the relevant research material and coded it. To increase the validity and reliability of the study, the several information sources have been triangulated and inconsistencies have been clarified with additional documentation. This study provided the results of the open coding process from my application of the grounded theory method. After

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