There are many people that we as care workers need to communicate with. The most important person is the person that we are supporting at that time, gaining consent from them before even assisting them and making sure that you keep them involved with choices at all times. There is also family and friends that are involved with the residents. There may also be times were you may have to communicate with other professionals, weather this may be the resident's doctor or a nurse. Communication between work colleagues is also very important as this is the time were you are able to inform other members of staff
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
ST. JOHN Home Health Care ST. JOHN Home Health Care Our Company Our Company St John Home Health Agency provides complete nursing and supportive services. Home based services include skilled nursing, bathing , physical therapy, occupational therapy, housekeeping, speech therapy and social workOur philosophy Our philosophy We believe that health care is a basic human right. It must be available, coordinated with other human services when necessary, and provided in a comprehensive manner that enhances quality of life and promotes independence. our mission our mission We are committed to providing safe and quality home health care services in the comfort of your own home while ensuring the highest standards of care to all patients. Our dedicated staff of nurses, aides, therapists and social workers works with your physician to assist patients in maintaining and improving quality of life.
Some ways health care changes have affected my role is the focus on patient and family centered care. Patients presenting for emergency treatment are most concerned with the patients needs. By requesting insurance information on arrival, families are often made to feel as though they will be mistreated if uninsured or if insured through government issued health coverage, as opposed to private health coverage.
Person-centred planning approach - (personal development plan, including family support links) Work-in-practice that ensures each individual experiences personal worth and respect (within the supportive practice of overall wellbeing – identity, self image and self esteem) whilst embracing diversity, values and links of caring support. Reflection-within-practice - (personal and practice evaluation inclusive of partnership working) The ability to monitor and support individual aspects of performance and present findings whilst collating and acknowledging all feedback provided both to and/or from partnership
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. ques 2.explain how effective communication can effect relationship in care setting a)colleagues and other proffesionals Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication affects relationships in many ways in the work setting.
2 marks • A social care worker must have a working relationship with the service user • A social care worker must have a working relationship with other colleges. Aiii Explain why it is important that social care workers work in partnership with individuals using the service and their family. 4 marks This is important as different individuals may have different knowledge of the service user for example what they like and what they don’t, religious beliefs, routines they may have had, personal preferences etc. all this information that may come from family members, doctors, nurses, carers etc. can be used to keep the service users best interests and to make a suitable care plan especially for the service user so that they are happy and kept safe.
L3 HSC Technical Certificate unit worksheet Unit 304 - Principles for implementing duty of care in health, social care or children’s and young people’s settings The numbers after each question relate to the assessment criteria in the standards 1. Explain what it means to have a duty of care in own work role (1.1.1) Duty of care is a legal obligation that requires those working in health or social care settings or with children and young people in a wide range of settings to ensure and maintain a reasonable standard of care for the person they care for. The concept of the duty of care involves keeping the individual safe in all circumstances, ensuring the individual is free harm and also to give the individuals freedom of choice. The duty of care provision ensures that bad practices are eliminated from our work, ensures safety and wellbeing. As workers in the health and social care industry, concept of the duty of care affects us in various ways some of which are listed below;- * We have to be accountable for your own actions whilst working on duty.
These needs must be satisfied before other, higher needs become important to individuals. When these needs are unmet, human beings will focus on satisfying them and will ignore higher needs. Responsibility of the carer to meet the physical needs: assisting residents with their hygiene needs, pressure area care, helping at meal times ensure dietary needs are adhered to, the mobilisation of client, recording care plans, reporting to nursing staff any complaints from client, care of the unconscious and incontinent clients, preparing clients for therapy or medical treatment. Social needs include needs for belonging, love, and affection. Relationships such as friendships, romantic attachments, and families help fulfil this need for companionship and acceptance, as does involvement in social, community, or religious groups.
The role of communication in health and social care Communication is a key to our society, it allows us to build and maintain relationships, motivate and change ours and others attitudes. As health and social care workers we strive to communicate effectively with every person we come into contact with and provide support for every individual, whether giving a service user results at the doctors or helping someone gain confidence and selfesteem; or in a rehabilitation centre where every person is different; this essay will discuss the different roles communication plays in the health and social care industry. What is communication in the health and social care setting? Firstly a health and social care setting is a broad term used for people who are in the health and social care industry; this could range from the medical sector such as a doctor, nurse, physiotherapist, and dentist as well as people who are there to support others, such as a councillor, mentor, probation officer and social worker. As you can see the health and social care industry is vast.