There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
Communication is the exchange of ideas, knowledge, information and expression of emotion whether it is verbal, non-verbal or written. I am now going to explain the roles and importance of effective communication and interpersonal interaction shared between service providers and service users. The role of communication is to send and receive messages – the message being sent will be the whole purpose of the conversation. To carry on this conversation it is important that the person you’re talking to understands what you are saying in order to give an appropriate response. There are many different ways in which to communicate, some of them being: speaking, texting, emailing, writing, using objects of reference; signs and symbols.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
Unit 301 Principles of communication in adult social care settings. 1.1 : People communicate for a variety of different reasons. These can be to express our desires and wishes or express our emotions. We also communicate to survive, to form relationships, socially interact and to share ideas. 1.2 : Communication can affect relationships in a variety of ways.
Being able to understand different practices and ways in Which of doing it. Staff and employees who have good communication skills are the people who will have the stronger more influential skills and through this will show a High range of self-confidence and a positive relationship. Working together and sharing different essential information and being able to work As a team member and to be able to show this through positive communication is Key. When you have negative vibes and bad tension between people it
Describe why it is essential that the mentor has good communication skills Good communication is integral to the mentor-mentee relationship; therefore the ability to communicate effectively is essential. Mentoring involves a lot of discussions and open conversations between the mentor and the mentee, therefore the mentor should know how to effectively get the message across to the individual with ease. This is especially important during the giving of feedback to the mentee. The mentor must be able to relay feedback and remarks constructively and positively without demeaning the mentor’s self-esteem. Good communication skills, such as active listening and questioning skills are essential for the mentor to ensure that learner fully understand what being discussed.
Chatrooms and Instant Messaging. 2. Explain why two way communication is important for individuals with sensory loss When communicating with someone who has a sensory loss, make sure you talk to the person directly, even if there is an interpreter there. Make eye contact and talk in the same respectful tone you would use with others. [ Use a natural tone of voice and gestures.
Communication 2.1 Compare ways to establish the communication and language needs,wishes and preferences of an individual. You need to be clear of there needs, ask them personally, ask the family members or the key workers, read their files, you will benefit from any information, there may be drawbacks if you come across any barriers, and you may need to find other means, i.e translators e.t.c. 2.2 Describe the factors to consider when promoting effective communication. Make sure you speak clearly and pronounce your words, and check the tone and pitch of your voice , you don’t always need to shout. Use the correct language, take time to say things, speaking quickly can cause confusion.
Unit 4222-324 Support individuals with specific communication needs Outcome 1 Understand specific communication needs and factors affecting them the learner can: 1. Explain the importance of meeting an individual’s communication needs Some service users may have communication problems and may need to express how they are feeling or what they would like to do .It is important that we find the best way we can help them to do this. This can be done by writing in down on a piece of paper, sign language, TECCH cards. They can then choose which way they would like to commutate to you in their own way and you must respect what chose they have chosen. We all have the right to communicate to each other and to express our needs, if we don’t do this then we are stopping them to express their options, rights and needs.