* Behave ethically- comply with legislation, industry regulation, professional and organisational codes, show integrity and fairness. * Build confidence- ask the other person to explain things if you don’t understand. Once a person
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
A good role model is the one who can be respected, admired, expected in some ways by employees within organization. Role modeling is influenced the workplace in terms of communication, performance and organizational behavior. A good role model able to gain credibility and team cohesion, he also can expect the subordinates to work with you closely. To ensure myself acted as a positive role model for my subordinates and others in workplace, I will follow the below guidelines: Follow the Company Policy Company has a set of policies and procedures to all employees to follow. Do follow all the good codes set by company and do not be the one who ignore them and have own set of standards and telling the subordinates do not follow.
Outline how focusing on the customer by providing good customer service is essential to retailing p3 Customer service is the business department dealing with customers: a department of a business that deals with routine inquiries and complaints from or disputes with customers. The customers are the most important thing for a retail company as they bring the money to company. Nowadays there is a lot of choice for customers so they need to have a pleasant experience in order to want to return they can tell their friends and family about the company and this will hopefully make them, want to shop at the same retailer. If customer service is not good enough the customer will not feel valued and therefore will not return. Different scenarios need different types of customer service, if it is a faulty product then they will need to get a refund on the product, good customer service should refund the item with little fuss.
Different issues will occur that will keep Huffman from reaching higher goals. Huffman’s employees worked hard to keep pace and maintain a stable trend that has been set by Huffman’s competitors. Huffman is unsatisfied with overall results that his organization has not been able to rise above the competition, but to remain at the competition’s side. One issue facing Huffman is the company’s internal marketing culture. An organization is able to give each customer individual and unique attention, but it depends on the customer’s preference.
Also, even if the other person replies verbally his or her body language may show that they have not really understood or agreed. Observation helps understand the effectiveness of communication. Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs b) Wishes and preferences People usually feel satisfied when they communicate well with individuals. Good communication enables individuals’ needs to be met and for care and support workers to feel they are not just doing the job but doing it in a way that allows individuals to have choice and control over their lives. Good communication will enable you to build strong professional relationships based on trust.
Capacity is a key element in a firm’s production strategy; all resources (manpower, facilities, machinery) impact strategic capacity planning. Strategic capacity planning involves many variables, which provides flexibility in targeting specific production objectives. Conversely, poor strategic capacity planning can negatively affect a company’s production process; for example, it would be detrimental to a company that produced perishable or time-sensitive products to maintain excessive warehousing space, since the product has very little shelf life. The opposite would also be true—if a company had insufficient warehousing for nonperishable or non-time sensitive goods, it would not be able to store sufficient product to meet customer demand during surge periods. In supply chain management, strategic capacity planning controls the demand of new opportunities at minimal cost (Chase, Jacobs, and Aquilano, 2006).
• To let a support worker know if there are any issues with care. 2. It is very important to maintain an excellent level of communication within the workplace, it has an impact on the service user if not. Communicating well with a service user builds a friendly and comfortable
Organisational requirements for dealing with complaints The aim of it is to ensure that complaints procedures are properly and effectively implemented and the service user feels happy and confident that their problems are being taken care of, and acted on promptly and fairly. When handling a complaint the company must ensure that the service user and the representative of the service user, carer and any one else involved is made aware how to complain and the company provides easy solutions to make a complaint. Complaints are dealt with properly and fairly, as this may cause distress to the service user and staff. Complaints should try and be resolved between the company and the complainant but If the complainant or company feels that it
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reactions when communicating with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps gauge their needs and whether any changes are needed.