Chatrooms and Instant Messaging. 2. Explain why two way communication is important for individuals with sensory loss When communicating with someone who has a sensory loss, make sure you talk to the person directly, even if there is an interpreter there. Make eye contact and talk in the same respectful tone you would use with others. [ Use a natural tone of voice and gestures.
This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other visual aids. It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker we are dealing with someone who is in pain, worried or upset. We must also be able to understand the messages we send with our own body when working with other people. The main elements involved in non-verbal communication. Body language – The way we sit or stand, which is called posture, can send messages.
One service user is non verbal and uses little Makaton, the other service users have learning difficulties and have different levels of verbal communication, such as short sentences, one or two worded answers/ questions. The majority of the service users are unable to read and write and therefore rely on staff intervention for this. I have set up communication passports for each service user, this is supporting new staff, New professionals, hospital staff to understand each individual clients communication needs and how they communicate with people, so they will be able to communicate effectively, the other person knowing or having more insight to their level of communication. We have picture board menus, similar to PECS at work where the clients can see and choose what they would like for their meal times, this is done on a weekly basis. We have implemented picture references for the service user who is non verbal, so he can associate these pictures with places and behaviours etc.
All of these communicate something without the use of oral or written language. Even if words are not used, the silence can communicate in a nonverbal way” – www.onlinedictionary.com Reflective listening Usually to tell what people’s emotions we watch their nonverbal communication. Whitehouse M (2010) Stretch B states that understanding both what a person says and what a person feels, and then relaying this back to him or her in your own words. We can learn about people who are different from us by checking understanding can involve listening, checking understanding can involve listening to what other people say and then ask questions. When we listen to complicated details of other people’s lives.
3.3 Explain the steps you would take if you could not gain consent from a person you support when undertaking an activity Consent can happen or be obtained in many different ways, whether it be informed consent (ensuring the client is informed of the task they are about to undertake), implied consent (a client may imply their consent by for example presenting their arm ready for a blood test or to take their blood pressure), written or verbal consent. However, sometimes it may be difficult to gain consent from a client. If a client
The differences between a working relationship, in which we interact with others only in a work setting, and a personal relationship, which takes place outside of work hours, are based on the level of intimacy/familiarity we share in each situation. In a personal relationship, we can speak informally and be nice or rude to the people we are communicating with, depending upon the type of relationship we have with that person. A working relationship requires us to be more formal in our speech. Conversations are more formal and polite in a working environment. The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk.
Unit 301 Principles of communication in adult social care settings. 1.1 : People communicate for a variety of different reasons. These can be to express our desires and wishes or express our emotions. We also communicate to survive, to form relationships, socially interact and to share ideas. 1.2 : Communication can affect relationships in a variety of ways.
Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others. 2. Describe the factors to consider when promoting effective communication To be able to communicate effectively you must consider the ‘audience’ whether it be clients, their families, other professionals or colleagues. The type of communication to be used will depend on the situation and context such as formal or non-formal, sensitive or complex, and the purpose of the message. There may be
Your imaginations of a well-kept person can be rudely interrupted by the way they speak. Similar language styles between two people can unconsciously form a sort of attraction. As it states in the article, shared knowledge usually leads to coordination in conversation. Two people working related jobs will use common words to chat of their days. From this they could come across the same jargon that someone with a nonrelated job would not understand.
So it can be concluded that nonverbal communication plays and important role in a persons recovery. Nonverbal communication is the process of sending messages from another person. These messages can be conveyed through gestures, engagement, posture, and even clothing. Nonverbal communication can convey a very different message