How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
Communication is the art of exchanging information between two parties. The information is often in form of words, voice intonation and body language (Carson & Bain, 2008 pg 36). Effective communication does not entail talking only, but should also ensure the positive wellbeing of the agents that are linked towards the communication process (Cohen et al, 2010 pg 44). Professionals in the health and social care need to have effective communication skills for developing and maintaining positive and healthy social relationships and information sharing within the health care premises (Fairbanks & Candelaria, 2009 pg 132). Understanding effective communication and the interpersonal relation skills begins with knowing the contexts of communication, forms of communication, interpersonal interactions, communication and language needs which includes preferences (Mcsherry, 2012, pg 24).
Amy Coombes P1 – Explain the different types of communication in the Health and social care environment Communication is the exchange of conversation/information by speaking, writing or using some other medium. In health and social care different types of communication are used in order to make sure information is given/received in the correct way. One to one communication When interacting with a new person a positive emotional atmosphere must be created so the individual feels comfortable and ready to receive the information. (Greeting/warm up stage) Once the person feels relaxed they will be prepared to talk about issues/receive information. (Conversation/information exchange) After the conversation the person should be left with a sense of value and respect by using an appropriate phrase.
The best communication method meeting individual's communication needs, wishes and preferences is given opportunity of choice. In case of deterioration of medical condition or personal falling out communication might become ineffective, advice should be sought. Ways of overcoming barriers of communicating: reduce outside noise speak clearly and slowly use interpreters provide induction loops improve lighting adapt to the individual's needs display clear signs listen carefully In order to be sure that individual was understood tasks have to be carried out at a steady pace, talking through before doing (step by step). Sources of information and support or services to enable more effective communication are individual's
Principles of communication in adult social care settings 1.Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. People communicate to make new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression.
P1 Explain the role of effective communication and interpersonal interaction in health and social care context Effective communication is a conversation where no one gets confused by the other persons meaning. The first thing you need to do to ensure effective communication is to use key words. The second thing is to ask clarifying question that try to find out the other persons true meaning. An effective communication can also mean a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care.
Describe different forms of verbal and non-verbal communication Communication skills are important to have. They enable us to interact with others and create conversations. Good communication skills are very important when you have are in a health and social care setting and that communication is used in the correct way for each individual person. Verbal communication One of the types of communication is verbal communication. This is verbal or spoken communication.
Effective Communication and Interpersonal Interaction in Health and Social. Introduction This handbook will explain to you the effective way to communicate in this residential home and give you guidance on how to communicate with residents who have learning difficulties and other communication difficulties. it will also tell you about different forms of communication, Needs and preferences also it will give you advice on teamwork and supporting individuals What Is Effective Communication In Health and Social Care ? What Is The Argyle Communication Cycle ? effective communication in health and social care basically means to communicate successfully and getting your message across to other people and making sure they understand.
Principles of communication in adult social care setting 1. Understand why communication is important in adult social care settings 2.1 Identify different reasons why people communicate * Expressing preferences * Getting to know each other * Whistleblowing * Letting people know ideas, wishes and needs * Obtaining information * Sharing information 2.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication includes handover with colleagues; writing in communication books any issues or information, talking to service users to get to know their preferences and needs. Effective communication is important to make sure information is precise and correct; it also helps to help the care provided run smoothly. 2.3 Explain why it is important to observe an individual’s reactions when communicating with them When communicating with an individual they may have trouble communicating or feel like they can’t tell you things or this could be due to feeling like they are being a nuisance. It is important to watch individual’s reactions to make sure they are not saying yes but feel uncomfortable with the situation.