Describe Two Interactions from Your Work Placement, Using Terminology Related to Communication Theories to Assist You.

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During the second week of my work placement I meet Mr P (I have changed his name for confidential reasons). At first it was hard to commune with me, but using skills I learnt I was able to apply them to the situation. The first interaction I will talk about is on a one to one basis with Mr P, while going on my weekly visit to Mr P home, I mainly tried to communicate with him verbally to get him a little more social with his surroundings, however most the times I tried he didn’t seem to notice or pay much attention to what I was saying. Once I realised that his hearing was the problem I started trying other ways of communication like written and non-verbal, for example, I would use gestures or make my body language clearer to what I was trying to say, he then started to respond a lot more. I also tried my best to eliminate other external barriers like bad lighting as he mainly depended on his sight so I made sure nothing would interrupt that. It was essential that I also showed a lot of empathy towards him as losing your hearing is a very depressing process to go through alone. However, when assisting Mr P to the hospital the interaction with him in Group was a lot more difficult than on a one to one basis. This is mainly because when there’s a lot of other people around it makes it harder for him to focus on only my actions. While speaking to the doctor it was very hard for Mr P to understand or hear what was being asked or said. It was necessary to use other strategies like using images and making sure that any excess noise was eliminated. It also made it hard for the doctor to know exactly where he may be hurt or feeling pain. In this case it’s good to be submissive with him and be patient while showing empathy towards

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